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Title: 21st Century Business: Customer Service, Student Edition / Edition 2, Author: Career Solutions Training Group
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by Career Solutions Training Group
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Paperback $51.95
Title: Loyalty Management: From Loyalty Programs to Omnichannel Customer Experiences / Edition 1, Author: Cristina Ziliani
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Loyalty Management: From…
by Cristina Ziliani, Marco Ieva
Paperback $51.99
Title: Business Process Mapping Workbook: Improving Customer Satisfaction / Edition 1, Author: J. Mike Jacka
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Business Process Mapping…
by J. Mike Jacka, Paulette J. Keller
Paperback $52.00
Title: Financing Low Income Communities, Author: Julia Sass Rubin
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Financing Low Income…
by Julia Sass Rubin
Hardcover $52.50
Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction / Edition 1, Author: Robert B. Woodruff
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Know Your Customer: New…
by Robert B. Woodruff, Sarah F. Gardial
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Paperback from $37.26 $52.95 Current price is $37.26, Original price is $52.95.
Title: Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success / Edition 1, Author: Rick Adams
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by Rick Adams
Hardcover $54.95
Title: How to Measure Customer Satisfaction / Edition 2, Author: Nigel Hill
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How to Measure Customer…
by Nigel Hill
Paperback $54.95
Title: Customer Relationship Management: Organizational and Technological Perspectives / Edition 1, Author: Federico Rajola
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by Federico Rajola
Hardcover $54.99
Title: Relationship Building in Public Relations / Edition 1, Author: Petra Theunissen
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Relationship Building in…
by Petra Theunissen, Helen Sissons
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Paperback $54.99
Title: Website Quality and Shopping Behavior: Quantitative and Qualitative Evidence, Author: Tereza Semerádová
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Website Quality and Shopping…
by Tereza Semerádová, Petr Weinlich
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Paperback $54.99
Title: Marketing 2.0: Strategies for Closer Customer Relationships / Edition 1, Author: Gerald Corbae
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Marketing 2.0: Strategies for…
by Gerald Corbae, Jacob B. Jensen, Dirk Schneider
Hardcover $54.99
Title: Service is Front Stage: Positioning Services for Value Advantage, Author: J. Teboul
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Service is Front Stage:…
by J. Teboul
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Hardcover $54.99
Title: Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention / Edition 1, Author: Thorsten Hennig-Thurau
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Relationship Marketing:…
by Thorsten Hennig-Thurau, Ursula Hansen
Hardcover $54.99
Title: Breaking Through: Implementing Customer Focus in Enterprises / Edition 1, Author: S. Vandermerwe
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Breaking Through: Implementing…
by S. Vandermerwe
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Hardcover $54.99
Title: Putting Stakeholder Management into Practice / Edition 1, Author: Margit Huber
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Putting Stakeholder Management…
by Margit Huber, Joachim Scharioth, Martina Pallas
Hardcover $54.99
Title: The Market Value Process: Bridging Customer & Shareholder Value / Edition 1, Author: Alan S. Cleland
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by Alan S. Cleland, Albert V. Bruno
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Hardcover $55.00
Title: Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers / Edition 1, Author: Bernd H. Schmitt
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by Bernd H. Schmitt
Hardcover $55.00
Title: Consumer Boycotts: Effecting Change Through the Marketplace and Media / Edition 1, Author: Monroe Friedman
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Consumer Boycotts: Effecting…
by Monroe Friedman
Paperback $58.99
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
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Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
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Paperback $58.99
Title: Contemporary Issues in Social Media Marketing / Edition 1, Author: Subir Bandyopadhyay
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Contemporary Issues in Social…
by Subir Bandyopadhyay, Bikramjit Rishi
Paperback $58.99

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