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Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
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Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: Whose Standards? / Edition 1, Author: Charlotte Williamson
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Whose Standards? / Edition 1
by Charlotte Williamson, Williamson
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Paperback $59.95
Title: Website Quality and Shopping Behavior: Quantitative and Qualitative Evidence, Author: Tereza Semerádová
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Website Quality and Shopping…
by Tereza Semerádová, Petr Weinlich
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Paperback $54.99
Title: Value-Added Services for Next Generation Networks / Edition 1, Author: Thierry Van de Velde
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Value-Added Services for Next…
by Thierry Van de Velde
Paperback $74.95
Title: Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites / Edition 1, Author: Paul Sherman
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Usability Success Stories: How…
by Paul Sherman
Hardcover $180.00
Title: Trade Tales: Decoding Customers' Stories, Author: Arch G. Woodside
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Trade Tales: Decoding…
by Arch G. Woodside
#14 in Series
Hardcover $165.99
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
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Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
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Paperback $58.99
Title: Total Value Development: How To Drive Service Innovation, Author: Frank Montgomery Hull
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Total Value Development: How…
by Frank Montgomery Hull, Christopher David Storey
#26 in Series
Hardcover $155.00
Title: Total Quality Service: Principles, Practices, and Implementation / Edition 1, Author: D.H. Stamatis
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Total Quality Service:…
by D.H. Stamatis
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Hardcover $180.00
Title: Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers / Edition 1, Author: Stephanie G. Sherman
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Total Customer Satisfaction: A…
by Stephanie G. Sherman, V. Clayton Sherman
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Paperback $109.75
Title: The World of Customer Service / Edition 3, Author: Pattie Gibson
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The World of Customer Service …
by Pattie Gibson
Paperback $173.95
Title: The Retailer's Guide to Loss Prevention and Security / Edition 1, Author: Donald J. Horan
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The Retailer's Guide to Loss…
by Donald J. Horan
Hardcover $150.00
Title: The Reinventor's Fieldbook: Tools for Transforming Your Government / Edition 1, Author: David Osborne
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The Reinventor's Fieldbook:…
by David Osborne, Peter Plastrik
Paperback $76.00
Title: The Market Value Process: Bridging Customer & Shareholder Value / Edition 1, Author: Alan S. Cleland
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The Market Value Process:…
by Alan S. Cleland, Albert V. Bruno
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Hardcover $55.00
Title: The Lifebelt: The Definitive Guide to Managing Customer Retention / Edition 1, Author: John A. Murphy
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The Lifebelt: The Definitive…
by John A. Murphy
Hardcover $90.00
Title: The Japanese Main Bank System: Its Relevance for Developing and Transforming Economies, Author: Masahiko Aoki
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The Japanese Main Bank System:…
by Masahiko Aoki, Hugh Patrick
Hardcover $245.00
Title: The Emerging Technology of Big Data: Its Impact as a Tool for ICT Development / Edition 1, Author: Heru Susanto
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The Emerging Technology of Big…
by Heru Susanto, Fang-Yie Leu, Chin Kang Chen
Hardcover $159.95
Title: The Customer Century: Lessons from World Class Companies in Integrated Communications / Edition 1, Author: Anders Gronstedt
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The Customer Century: Lessons…
by Anders Gronstedt
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Hardcover $180.00
Title: The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship / Edition 1, Author: Joe Fleischer
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The Complete Guide to Customer…
by Joe Fleischer
Paperback $62.95
Title: The City as a Terminal: The Urban Context of Logistics and Freight Transport / Edition 1, Author: Markus Hesse
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The City as a Terminal: The…
by Markus Hesse
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Paperback $66.99

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