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Title: Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Author: Rajat Paharia
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Loyalty 3.0: How to…
by Rajat Paharia
eBook $24.49 $32.40 Current price is $24.49, Original price is $32.40.
Title: The Inside Advantage: The Strategy that Unlocks the Hidden Growth in Your Business, Author: Robert H. Bloom
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The Inside Advantage: The…
by Robert H. Bloom, Dave Conti
eBook $24.49 $32.40 Current price is $24.49, Original price is $32.40.
Title: Putting the Luxe Back in Luxury: How New Consumer Values are Redefining the Way We Market Luxury, Author: Pamela N. Danziger
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Putting the Luxe Back in…
by Pamela N. Danziger
eBook $24.95
Title: REPOSITIONING: Marketing in an Era of Competition, Change and Crisis, Author: Jack Trout
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REPOSITIONING: Marketing in an…
by Jack Trout, Steve Rivkin
eBook $24.99 $33.30 Current price is $24.99, Original price is $33.30.
Title: Strategy from the Outside In: Profiting from Customer Value, Author: George S. Day
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Strategy from the Outside In:…
by George S. Day, Christine Moorman
eBook $24.99 $33.30 Current price is $24.99, Original price is $33.30.
Title: Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industr, Author: James Brian Quinn
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Intelligent Enterprise: A…
by James Brian Quinn
eBook $24.99
Title: You've Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, Author: Ray Sclafani
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You've Been Framed: How to…
by Ray Sclafani, Mark C. Tibergien (Foreword by)
eBook $25.00
Title: Customer-Centric Marketing: A Pragmatic Framework, Author: R. Ravi
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Customer-Centric Marketing: A…
by R. Ravi, Baohong Sun
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eBook $25.99
Title: Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management, Author: Chris Daffy
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Creating Customer Loyalty:…
by Chris Daffy
eBook $26.39 $32.99 Current price is $26.39, Original price is $32.99.
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences, Author: Blake Morgan
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More Is More: How the Best…
by Blake Morgan
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: Scaling Customer Success: Building the Customer Success Center of Excellence, Author: Chitra Madhwacharyula
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Scaling Customer Success:…
by Chitra Madhwacharyula, Shreesha Ramdas
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: IoT Inc.: How Your Company Can Use the Internet of Things to Win in the Outcome Economy, Author: Bruce Sinclair
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IoT Inc.: How Your Company Can…
by Bruce Sinclair
eBook $26.49 $35.10 Current price is $26.49, Original price is $35.10.
Title: Customers the Day After Tomorrow: How to Attract Customers in a World of AIs, Bots, and Automotion, Author: Steven Van Belleghem
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Customers the Day After…
by Steven Van Belleghem
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: Profiles in Excellence: Utility Chief Customer Officers, Author: Penni McLean-Conner
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Profiles in Excellence:…
by Penni McLean-Conner
eBook $26.49 $35.00 Current price is $26.49, Original price is $35.00.
Title: Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers, Author: Todd W. Arnold
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Rethinking Utility Customer…
by Todd W. Arnold
eBook $26.49 $35.00 Current price is $26.49, Original price is $35.00.
Title: Leadership Lessons Learned From Our Mentors:: Time-Honoured Values That Are Shaping the Utility Customer Experience of the Future, Author: David J. McKendry
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Leadership Lessons Learned…
by David J. McKendry
eBook $26.49 $35.00 Current price is $26.49, Original price is $35.00.
Title: The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage, Author: James L. Heskett
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The Ownership Quotient:…
by James L. Heskett, W. Earl Sasser, Joe Wheeler
eBook $26.49 $34.99 Current price is $26.49, Original price is $34.99.
Title: Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers, Author: Wesswalters
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Customer Experience: 3 Simple…
by Wesswalters
eBook $27.00
Title: Voice-of-the-Customer Marketing: A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay, Author: Ernan Roman
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Voice-of-the-Customer…
by Ernan Roman
eBook $27.49 $36.00 Current price is $27.49, Original price is $36.00.

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