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Title: Leadership Lessons Learned From Our Mentors:: Time-Honoured Values That Are Shaping the Utility Customer Experience of the Future, Author: David J. McKendry
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Leadership Lessons Learned…
by David J. McKendry
eBook $26.49 $35.00 Current price is $26.49, Original price is $35.00.
Title: Total Quality Service: Principles, Practices, and Implementation, Author: D.H. Stamatis
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Total Quality Service:…
by D.H. Stamatis
eBook $135.49 $180.00 Current price is $135.49, Original price is $180.00.
Title: The Strategic CIO: Changing the Dynamics of the Business Enterprise, Author: Philip Weinzimer
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The Strategic CIO: Changing…
by Philip Weinzimer
eBook $112.99 $150.00 Current price is $112.99, Original price is $150.00.
Title: 7 Dumb Things We All Say: Smart Ways to Improve Every Relationship, Author: Greg Alcorn
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7 Dumb Things We All Say:…
by Greg Alcorn
eBook $8.99 $9.99 Current price is $8.99, Original price is $9.99.
Title: Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es, Author: Wided Batat
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Experiential Marketing:…
by Wided Batat
eBook $46.49 $61.99 Current price is $46.49, Original price is $61.99.
Title: Transform Customer Experience: How to achieve customer success and create exceptional CX, Author: Isabella Villani
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Transform Customer Experience:…
by Isabella Villani
eBook $13.00
Title: Hello, May I help You?, Author: Dr. Kevin Hairston
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Hello, May I help You?
by Dr. Kevin Hairston
eBook $9.99
Title: Fast Break: Creating a Customer-Centric Operating Philosophy for Automotive Service, Author: Jim Roche
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Fast Break: Creating a…
by Jim Roche
eBook $5.99
Title: Effective Complaint Management: The Business Case for Customer Satisfaction, Author: Bernd Stauss
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Effective Complaint Management…
by Bernd Stauss, Wolfgang Seidel
Explore Series
eBook $66.99 $89.00 Current price is $66.99, Original price is $89.00.
Title: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Author: John Goodman
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Strategic Customer Service:…
by John Goodman
eBook $15.99
Title: Irrational Loyalty: Building a Brand That Thrives in Turbulent Times, Author: Deb Gabor
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Irrational Loyalty: Building a…
by Deb Gabor
eBook $7.99 $8.99 Current price is $7.99, Original price is $8.99.
Title: Align: Get Your Team on the Same Page, Discover Clients' Needs, Develop Better Products, Author: Laura Marie Reese
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Align: Get Your Team on the…
by Laura Marie Reese
eBook $20.49 $26.95 Current price is $20.49, Original price is $26.95.
Title: Freedom from Command and Control: Rethinking Management for Lean Service, Author: John Seddon
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Freedom from Command and…
by John Seddon
eBook $50.49 $66.99 Current price is $50.49, Original price is $66.99.
Title: Summary, Analysis & Review of Robbie Kellman Baxter's The Membership Economy by Instaread, Author: Instaread Summaries
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Summary, Analysis & Review of…
by Instaread Summaries
eBook $4.99
Title: Remote/WebCam Notarization <<Extended>> Commonwealth of Virginia, Author: Jeannie Eunice Franks
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Remote/WebCam Notarization…
by Jeannie Eunice Franks
eBook $18.99
Title: Damaged Joy: Fixing Digital Experience, Author: Taz Lake
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Damaged Joy: Fixing Digital…
by Taz Lake
eBook $1.99
Title: Damaged Joy: Fixing Digital Experience, Author: Taz Lake
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Damaged Joy: Fixing Digital…
by Taz Lake
eBook $6.49 $6.99 Current price is $6.49, Original price is $6.99.
Title: The Emerging Technology of Big Data: Its Impact as a Tool for ICT Development, Author: Heru Susanto
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The Emerging Technology of Big…
by Heru Susanto, Fang-Yie Leu, Chin Kang Chen
eBook $119.99 $159.95 Current price is $119.99, Original price is $159.95.
Title: Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*), Author: David Avrin
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Why Customers Leave (and How…
by David Avrin, Larry Winget (Foreword by)
eBook $17.49 $22.95 Current price is $17.49, Original price is $22.95.
Title: The Commonwealth of Self Interest: Business Success Through Customer Engagement, Author: Paul Greenberg
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The Commonwealth of Self…
by Paul Greenberg, Roger Stewart (Editor), Marc Benioff (Foreword by)
eBook $18.99 $24.99 Current price is $18.99, Original price is $24.99.

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