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Title: Excellence in Managing Worldwide Customer Relationships, Author: Thomas A. Cook
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Excellence in Managing…
by Thomas A. Cook
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eBook $86.49 $115.00 Current price is $86.49, Original price is $115.00.
Title: Food Quality and Consumer Value: Delivering Food that Satisfies, Author: Monika J.A. Schröder
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Food Quality and Consumer…
by Monika J.A. Schröder
eBook $81.99 $109.00 Current price is $81.99, Original price is $109.00.
Title: Measuring the Impact of Online Media on Consumers, Businesses and Society, Author: Kejo Starosta
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Measuring the Impact of Online…
by Kejo Starosta
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eBook $81.99 $109.00 Current price is $81.99, Original price is $109.00.
Title: Customer Success Management: Helping Business Customers Achieve Their Goals, Author: Michael Kleinaltenkamp
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Customer Success Management:…
by Michael Kleinaltenkamp, Katharina Prohl-Schwenke, Laura Elgeti
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eBook $74.49 $99.00 Current price is $74.49, Original price is $99.00.
Title: Consumer Brand Relationships: Meaning, Measuring, Managing, Author: M. Fetscherin
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Consumer Brand Relationships:…
by M. Fetscherin (Editor), T. Heilmann (Editor)
eBook $74.49 $99.00 Current price is $74.49, Original price is $99.00.
Title: Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem, Author: Linda S Katz
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Helping the Difficult Library…
by Linda S Katz
eBook $72.99 $96.99 Current price is $72.99, Original price is $96.99.
Title: Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes, Author: Susan S. Raines
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Conflict Management for…
by Susan S. Raines
eBook $72.00
Title: Definitive Guide to Order Fulfillment and Customer Service, The: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations, Author: CSCMP
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Definitive Guide to Order…
by CSCMP, Stanley Fawcett, Amydee Fawcett
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eBook $71.99 $95.99 Current price is $71.99, Original price is $95.99.
Title: Customer Relationship Management In Agri-Business: A Case Of Agri-Business Retailers, Author: Sajad Khurshid Khan
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Customer Relationship…
by Sajad Khurshid Khan, Jyoti Kachroo
eBook $71.49 $94.99 Current price is $71.49, Original price is $94.99.
Title: Customer Satisfaction Measurement for ISO 9000: 2000, Author: Bill Self
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Customer Satisfaction…
by Bill Self, Nigel Hill (Editor), Greg Roche
eBook $67.49 $89.99 Current price is $67.49, Original price is $89.99.
Title: Winning with Customers: A Playbook for B2B, Author: D. Keith Pigues
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Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna (Foreword by), Owens Corning (Foreword by)
eBook $67.00
Title: Effective Complaint Management: The Business Case for Customer Satisfaction, Author: Bernd Stauss
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Effective Complaint Management…
by Bernd Stauss, Wolfgang Seidel
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eBook $66.99 $89.00 Current price is $66.99, Original price is $89.00.
Title: Competitive Advantage of Customer Centricity, Author: Sathit Parniangtong
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Competitive Advantage of…
by Sathit Parniangtong
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eBook $66.99 $89.00 Current price is $66.99, Original price is $89.00.
Title: Handbook of Services Marketing and Management, Author: Teresa A. Swartz
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Handbook of Services Marketing…
by Teresa A. Swartz (Editor), Dawn Iacobucci (Editor)
eBook $66.49 $88.00 Current price is $66.49, Original price is $88.00.
Title: Retail Crime, Security, and Loss Prevention: An Encyclopedic Reference, Author: Charles A. Sennewald CPP
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Retail Crime, Security, and…
by Charles A. Sennewald CPP, John H. Christman CPP
eBook $65.49 $86.95 Current price is $65.49, Original price is $86.95.
Title: Consumer Equality: Race and the American Marketplace, Author: Geraldine Rosa Henderson
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Consumer Equality: Race and…
by Geraldine Rosa Henderson, Anne-Marie Hakstian, Jerome D. Williams
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eBook $63.49 $67.50 Current price is $63.49, Original price is $67.50.
Title: Help Desk Manager - Complete Certification Kit: Develop the skills required to manage a high-performing Help Desk, its team, balance workloads and improve efficiency, Author: Tim Malone
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Help Desk Manager - Complete…
by Tim Malone
eBook $59.99 $79.96 Current price is $59.99, Original price is $79.96.
Title: The Consumer . . . or Else!: Consumer-Centric Business Paradigms, Author: Donald F Dufek
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The Consumer . . . or Else!:…
by Donald F Dufek, Camille P Schuster
eBook $59.99 $79.99 Current price is $59.99, Original price is $79.99.
Title: Integrating Performance and Budgets: The Budget Office of Tomorrow, Author: Jonathan D. Breul
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Integrating Performance and…
by Jonathan D. Breul (Editor), Carl Moravitz (Editor), Philip G. Joyce (Contribution by), Julia Melkers (Contribution by), Katherine Willoughby editor-in-chief, Public A (Contribution by)
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eBook $59.50
Title: Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods, Author: Bob E. Hayes
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Measuring Customer…
by Bob E. Hayes
eBook $59.49 $79.00 Current price is $59.49, Original price is $79.00.

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