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Chef sein? Lieber was bewegen!: Warum wir keine Führungskräfte mehr brauchen
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The Art of Excellent Products: Enchanting Customers with Premium Brand Experiences
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Title: Cracking the Case of ISO 9001:2015 for Manufacturing: A Simple Guide to Implementing Quality Management in Manufacturing, Author: Charles A. Cianfrani
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Title: Getting Started in Six Sigma, Author: Michael C. Thomsett
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Total Quality Management: Managing Employees
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Total Quality Management: Strategic Planning
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Total Quality Management: The New Management Model
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