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Creating a Lean Culture: Tools to Sustain Lean Conversions
by David Mann
Narrated by  Douglas James
Audiobook (Unabridged) $34.99
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Title: Creating Learning Places for Teachers, Too, Author: Larry E. Frase
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eBook $41.49 $54.99 Current price is $41.49, Original price is $54.99.
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Customer Care Excellence: How to Create an Effective Customer Focus
by Sarah Cook
Narrated by  Karen Cass
Audiobook (Unabridged)

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Title: Customer Worthy: How and Why Everyone in Your Organization Must Think Like a Customer, Author: Michael R. Hoffman
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eBook $45.49 $60.00 Current price is $45.49, Original price is $60.00.
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eBook $13.49 $17.99 Current price is $13.49, Original price is $17.99.
Title: Delighting Customers: How to build a customer-driven organization / Edition 1, Author: P. Donovan
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eBook $58.49 $77.99 Current price is $58.49, Original price is $77.99.
Title: Delivering Successful Projects with TSP(SM) and Six Sigma: A Practical Guide to Implementing Team Software Process(SM), Author: Mukesh Jain
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