Title: Service Quality in Academic Libraries, Author: Peter Hernon
Title: Collection Development in the Electronic Environment: Shifting Priorities, Author: Sul H Lee
Title: Collection Management: Preparing Today's Bibliographies for Tomorrow's Libraries / Edition 1, Author: Karen Rupp-Serrano
Title: New Technologies and Reference Services / Edition 1, Author: Linda S Katz
Title: Doing the Work of Reference: Practical Tips for Excelling as a Reference Librarian, Author: Linda S Katz
Title: Diversity Now: People, Collections, and Services in Academic Libraries / Edition 1, Author: Teresa Neely
Title: Impact of Digital Technology on Library Collections and Resource Sharing, Author: Sul H. Lee
Title: Evaluating the Twenty-First Century Library: The Association of Research Libraries New Measures Initiative, 1997-2001, Author: Donald L. DeWitt
Title: Electronic Resources and Collection Development, Author: Sul H Lee
Title: Reading and the Reference Librarian: The Importance to Library Service of Staff Reading Habits, Author: Juris Dilevko
Title: Collection Development Policies: New Directions for Changing Collections, Author: Linda S Katz
Title: Digital Reference Services / Edition 1, Author: Linda S Katz
Title: Improved Access to Information: Portals, Content Selection, and Digital Information, Author: Sul H Lee
Title: Selecting Materials for Library Collections, Author: Linda S Katz
Title: Libraries Act on Their LibQUAL+ Findings: From Data to Action, Author: Fred M. Heath
Title: Collection Management and Strategic Access to Digital Resources: The New Challenges for Research Libraries, Author: Sul H Lee
Title: Exploring the Digital Library: A Guide for Online Teaching and Learning / Edition 1, Author: Kay Johnson
Title: The Library of Emmanuel College, Cambridge, 1584-1637, Author: Sargent Bush Jr
Title: An Introduction to Reference Services in Academic Libraries / Edition 1, Author: Elizabeth Connor
Title: Collection Development Issues in the Online Environment, Author: Di Su

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