Total Quality Management for Project Management / Edition 1

by Kim H. Pries, Jon M. Quigley

Overview

Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Describing why cost reductions can be just as powerful as increases in revenue, Total Quality Management for Project Management explains how to integrate time-tested project management tools with the power of Total Quality Management (TQM) to achieve significant cost reductions.

Detailing the ins and outs of applying project management methods to TQM activities, the book provides the understanding you’ll need to enhance the effectiveness of your TQM work. To clear up any confusion about what a true quality improvement is, it includes sections that cover the fundamentals of total quality management and defines the terms used throughout the text.

The book examines profitability as it relates to product cost—including the initial work determining investment paybacks. It compares TQM/PM versus Six Sigma and illustrates the use of scrum in the context of TQM for improving quality initiatives. Complete with real-world'success stories that facilitate comprehension, it illustrates methods that can help to minimize distractions and keep your team focused.

The authors consider the full range of quality improvement tools as applied within the framework of project management. For the section of the book on the application of TQM to scrum, they demonstrate how these analytical methods can be used on the data produced within a scrum project and made into actionable information. Filled with innovative methods for improving costs, the text arms you with the tools to determine the approaches best suited to your corporate culture and capabilities.

Product Details

ISBN-13:	9781439885055
Publisher:	Taylor & Francis
Publication date:	08/29/2012
Edition description:	New Edition
Pages:	295
Product dimensions:	9.30(w) x 6.30(h) x 1.00(d)

About the Author

Kim H. Pries has four college degrees: B.A. History from the University of Texas at El Paso (UTEP), B.S. Metallurgical Engineering from UTEP, M.S. Metallurgical Engineering from UTEP, and M.S. in Metallurgical Engineering and Materials Science from Carnegie-Mellon University. In addition to the degrees, he has the following certifications:

• APICS
• Certified Production and Inventory Manager (CPIM)
• American Society for Quality (ASQ)
• Certified Reliability Engineer (CRE)
• Certified Quality Engineer (CQE)
• Certified Software Quality Engineer (CSQE)
• Certified Six Sigma Black Belt (CSSBB)
• Certified Manager of Quality/Operational Excellence (CMQ/OE)
• Certified Quality Auditor (CQA)

Mr. Pries worked as a computer systems manager (IT), a software engineer for an electrical utility, a scientific programmer on defense contract and for Stoneridge, Incorporated (SRI), he has worked as:

• Software manager
• Engineering services manager
• Reliability section manager

Mr. Pries has provided Six Sigma training for both UTEP and SRI, cost reduction initiatives for SRI. Mr. Pries is also a founding faculty member of Practical Project Management. Additionally, in concert with Mr. Quigley, Mr. Pries is the co-founder and principal with Value Transformation, LLC, a training, testing, cost improvement, and product development consultancy. Mr. Pries also holds Texas teacher certification in mathematics, technological education, technological applications, and special education. Email Mr. Pries at kim.pries@ valuetransform.com. Mr. Pries's first book was Six Sigma for the Next Millennium: A CSSBB Guidebook ISBN-13: 978-0873896566, now in a second edition as Six Sigma for the New Millennium: A CSSBB Guidebook, Second Edition (

Table of Contents

Total Quality Management Prerequisites. Metrics. TQM Tools. Project Management Tools. Statistics and Control. Process Analysis and Improvement (Including Project Management). Process Control and Metrics (Including Project Management). Inspection and Quality Assurance. Tracking Metrics. And Other Initiatives.