Table of Contents

Introduction - Charles Heckscher and Lynda M Applegate
Defining the Post-Bureaucratic Type - Charles Heckscher
Teams, Performance, and Rewards - Anne Donnellon and Maureen Scully
Will the Post-Bureaucratic Organization Be a Post-Meritocratic Organization?
Cognitive Reapportionment - Benn R Konsynski and John J Sviokla
Rethinking the Location of Judgment in Managerial Decision Making
The Virtual Organization - Nitin Nohria and James Berkley
Bureaucracy, Technology, and the Implosion of Control
Transformational Processes - Charles Heckscher, Russell A Eisenstat, and Thomas J Rice
The Paradox of Quality Management - Janice A Klein
Commitment, Ownership, and Control
Bureaucracy - Frederick M Gordon
Can We Do Better? We Can Do Worse
Constraints on the Interactive Organization as an Ideal Type - David Krackhardt
Allen-Bradley's ICCG Case Study - Nitin Nohria and James D Berkley
A Commentary
Lakeville Chemical Plant - Charles Heckscher