The Healthcare Innovator's Workbook: Making Lean Design in Healthcare Happen / Edition 1

by Adam Ward

Overview

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This workbook is a follow-up to the recently published, Lean Design in Healthcare and offers a tactical version of the principles provided in the book. It parses the dialogue out into detailed reasons for the Lean Design in Healthcare’s position and principles. This workbook contains examples and many exercises for the reader to complete to begin their own innovation journey.

Lean Design in Healthcare chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they’ve had. This workbook takes the initial story further and includes leadership quotes and best practices to support the dialogue introduced in the first book. Exercises will be custom designed to match the story flow and provides practical information that readers can immediately apply in their work. Each chapter will start with an introduction and contain 10 exercises per chapter. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles.

Product Details

ISBN-13:	9780367201401
Publisher:	Productivity Press Inc.
Publication date:	11/14/2019
Pages:	112
Product dimensions:	8.25(w) x 11.00(h) x (d)

About the Author

Adam Ward is the Innovation leader for Simpler, an IBM Company. He started his career as a mechanical engineer designing cars for Honda R&D, Americas. GE Healthcare hired him away to apply his product development experience to their $8B Diagnostic Imaging division. After several years and award-winning projects as an internal consultant, he joined Simpler, the world’s largest Lean transformation company to lead the Simpler Design Practice. In the ten years Adam has been consulting, he has been exposed to multiple industries but has become passionate about healthcare transformation. His deep subject matter expertise in new product and service development, comfort level with senior executives, understanding of organizational transformation issues and knowledge of the industry uniquely positions him as an authority on innovation in healthcare.

Table of Contents

Foreword

Author

Introduction

1 Players

2 Basics

3 Basic Tools

4 RED Framework

5 Reflection

Editorial Reviews

Reviewer: Mary Smith, MSN, RN-BC, NPD-BC, C-EFM, CCE (Rush University Medical Center)
Description: This book is a companion to Lean Design in Healthcare, Ward (Routledge, 2019). The book makes it clear that it is not a standalone, but rather an extension of the first publication. Each chapter consists of exercises that expand on information in the first book and can be applied to readers' own work in healthcare.
Purpose: The book provides a space for readers to expand their learning and create a plan for change in their healthcare institutions. According to the author, this workbook fills gaps from the original publication, which he said "served as an inspiration, but [is] not the most practical."
Audience: The target audience is those in the healthcare industry. Many examples and exercises within the book are more appropriate for readers with decision-making capacity within institutions, but the author includes principles that can be applied to any work process. This is author Adam Ward's second book. He has been working in "Lean" strategy and product development for 25 years, frequenting the innovation speaker circuit.
Features: This book uses exercises to apply principles to institutions, such as Lean product development and design thinking principles. It reflects on the original book, identifying current and future states, stakeholders, and ideal conditions and processes to execute a Lean strategy. It also reviews tools for successful innovative work and the RED framework, ending with a reflection on the work completed by the reader and the original book.
Assessment: This book refers to excerpts from Ward's first book and offers points to contemplate and exercise opportunities for readers to summarize the content objectives. It is a workbook in which readers may write and complete exercises to fill a gap left by the first publication. Many of the exercises cannot be completed without Ward's first book due to the need to transcribe information or a lack of sufficient background information. As a companion to Ward's first book, this workbook will give readers a more robust review and enable direct application of the tools addressed by the original book.

Doody's Review Service

"Drama, pride, and professionalism are all chronicled in this new page turner, while the background music belts out pernicious plotting and intrigue. Sounds like a novel but it is life imitating art. Adam Ward has given us a peek inside the looking glass of today’s healthcare marketplace. Kudos to Adam for allowing us all to peer in with him."

David B. Nash MD, MBA. Founding Dean, Jefferson College of Population Health, Philadelphia, PA


"As healthcare organizations move from provider-centric to patient-centric care models, Adam Ward’s Lean Design in Healthcare takes a systems perspective to describe how to redesign your organization and processes. A must-read for anyone interested in transforming healthcare systems."

Aravind Chandrasekaran, Associate Professor and Academic Director (MBOE), The Ohio State University


"Healthcare is undeniably in need of an extreme makeover, with patient-focused innovation at the heart of the solution. What’s needed is a practical guide to answering the essential questions of what to do and how to do it. Enter Lean Design in Healthcare. Through a compelling story based on a real-world experience, Adam Ward reveals the principles and practices every health care leader needs to build organizational excellence in innovation."

Matthew E. May, author, The Elegant Solution and Winning the Brain Game.

From the Publisher