The Group Trainer's Handbook: Designing and Delivering Training for Groups / Edition 3

by David Leigh

Overview

Organizations succeed when staff are doing their jobs effectively. For this to occur, employees must be well-trained. Group training, involving two or more people, enables a collaborative approach to working and problem-solving, and ensures that participants share best practice and a consistent learning experience.

Now in its third edition, The Group Trainer's Handbook is a condensed source of practical advice for anyone involved in group training. Updated with the latest thinking in group training methods, it is particularly useful for managers who are responsible for a team's professional development. It breaks down the stages of designing and developing a successful training course and all the key skills needed to deliver effective group training.

Formerly published as Designing and Delivering Training for Groups .

Product Details

ISBN-13:	9780749447441
Publisher:	Kogan Page, Ltd.
Publication date:	06/27/2006
Edition description:	3rd ed.
Pages:	192
Product dimensions:	6.14(w) x 9.21(h) x 0.55(d)

About the Author

David Leigh is Director of his own management and training consultancy Prospects Unlimited. He is a qualified barrister, trainer and writer.

Read an Excerpt

Introduction to the training process; Setting objectives; Developing a lesson plan; Training methods; Questions and responses; Handling problem people; Building rapport; Using your voice; Giving and receiving feedback; Non-verbal communication; Coping with stress; Visual support; The training environment; Evaluating training; Checklists

Table of Contents

** Chapter - 00: Introduction; * Section - ONE: Design and development; ** Chapter - 01: Introduction to the training process; ** Chapter - 02: Setting objectives; ** Chapter - 03: Developing a lesson plan; ** Chapter - 04: Training methods; * Section - TWO: Delivery and training skills; ** Chapter - 05: Questions and responses; ** Chapter - 06: Managing difficult behaviours; ** Chapter - 07: Building rapport; ** Chapter - 08: Using your voice; ** Chapter - 09: Giving and receiving feedback; ** Chapter - 10: Non-verbal communication; ** Chapter - 11: Coping with stress; ** Chapter - 12: Visual support; ** Chapter - 13: The training environment; ** Chapter - 14: Evaluating training; ** Chapter - 15: Checklists

Editorial Reviews

"If this isn't already in your training library, it should be." — Training Magazine

From the Publisher