Recruitment, Retention, and Employee Relations: Field-tested Strategies for the '90s

by D. Keith Denton

Overview

This unique volume delivers practical and successful techniques used by some of the world's most competitive and innovative companies to the hands of the Human Resource Manager. Techniques described in the book can help any company enhance its ability to recruit, retain and improve its employee relations.

A synthesis of effective recruiting techniques is explained including a review of Merck's Interview Skills workshop, Hewlett-Packard's Behavioral Interviewing and Marriott's recruitment programs. Effective retention techniques are also explained, including Federal Express' Guaranteed Fair Treatment Procedure, General Electric's Work Out Program, Motorola's Six Sigma program, Merck's Flextime program and Cypress' Goal Setting process. Several successful techniques for improving communication and recognition are also examined including PepsiCo's SharePower. Additionally, a wide range of techniques are examined which should help companies better manage diversity within the workplace, reduce turbanover, simplify work and build employee self esteem.

Product Details

ISBN-13:	9780899306612
Publisher:	Bloomsbury Academic
Publication date:	07/30/1992
Pages:	232
Product dimensions:	6.14(w) x 9.21(h) x 0.56(d)
Lexile:	1180L (what's this?)

About the Author

D. KEITH DENTON is CEO of CIVID3, a management consulting and software company.

Table of Contents

Crises, Cures, and Success Stories
Finding and Keeping Employees
Aggressive Recruitment for Entry-Level Workers
What's Going on in Academia
Keeping Employees
Delayered, Downsized and Demotivated
Job Redesign
Flextime
Building a Culture
Competitive Culture: The Story of Fujitsu
Employee Involvement in a Union Environment
Management Through Multi-Skilled Teams
Building a Team
Open Communication
Merck's Face-to-Face Communication
Recognition
Compensation
Entrepreneurial Spirit
Bibliography
Index