Productivity in Public and Non Profit Organizations: Strategies and Techniques / Edition 1

by Evan M. Berman

Overview

This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.

Product Details

ISBN-13:	9780761910305
Publisher:	SAGE Publications
Publication date:	03/19/1998
Pages:	312
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Evan M. Berman is Professor of Public Management and Director of Internationalization at Victoria University of Wellington, School of Government. Prior, he was the Huey Mc Elveen Distinguished Professor at Louisiana State University. His areas of expertise are human resource management, public performance, local government, and public governance in Asia. He is past Chair of the American Society for Public Administration’s Section of Personnel and Labor Relations. He has over 125 publications and 12 books, including People Skills At Work (CRC Press, 2011), Essential Statistics for Public Managers and Policy Analysts, Third Edition (CQ Press, 2012), and a trilogy of books on Public Administration in Asia (2010, 2011, 2013, CRC Press). He has published in all major journals of the discipline, is Senior Editor of Public Performance & Management Review, a Distinguished Fulbright Scholar, past University Chair Professor at National Chengchi University (Taipei, Taiwan), and a former policy analyst with the National Science Foundation.

Table of Contents

PART ONE: INTRODUCTION
The Productivity Challenge
PART TWO: FOUNDATIONS
Problem Diagnosis
Measuring Productivity
Achieving Success
PART THREE: STRATEGIES
Strategic Planning
Partnering and Alignment
The Quality Paradigm
Improving Efficiency
Managing Information Technology Systems
Productivity through People
PART FOUR: CONCLUSIONS
The Future of Productivity Improvement

Editorial Reviews

Examines how managers in public and nonprofit organizations are revitalizing their organizations to increase productivity and responsiveness. Looks at problem diagnosis, measuring productivity, achieving success, broad-based strategic planning, partnering and alignment, the quality paradigm, improving efficiency, managing information technology systems, and productivity through people. Annotation c. by Book News, Inc., Portland, Or.

Booknews