Operations and Supply Chain Management / Edition 15

by Richard B. Chase, F. Robert Jacobs

Overview

Resourceful companies today must successfully manage the entire supply flow, from the sources of the firm, through the value-added processes of the firm, and on to the customers of the firm. The fifteenth edition of Operations and Supply Chain Management provides well-balanced coverage of managing people and applying sophisticated technology to operations and supply chain management.

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Product Details

ISBN-13:	9781259666100
Publisher:	McGraw-Hill Professional Publishing
Publication date:	02/09/2017
Edition description:	Older Edition
Pages:	784
Product dimensions:	8.60(w) x 10.90(h) x 0.90(d)
Age Range:	18 Years

About the Author

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University.

Table of Contents

Section 1: Strategy, Products, and Capacity
1. Introduction
2. Strategy
3. Design of Products and Services
4. Project Management
5. Strategic Capacity Management
6. Learning Curves
Section 2: Manufacturing and Service Processes
7. Manufacturing Processes
8. Facility Layout
9. Service Processes
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
12. Six Sigma Quality
13. Statistical Quality Control
Section 3: Supply Chain Processes
14. Lean Supply Chains
15. Logistics Distribution, and Transportation
16. Global Sourcing and Procurement
Section 4: Supply and Demand Planning and Control
17. Enterprise Resource Planning systems
18. Forecasting
19. Sales and Operations Planning
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
23. Theory of Constraints
Section 5: Special Topics
24. Health Care
25. Operations Consulting