Table of Contents
About IFLA ix
Preface Enrico Colaiacovo 1
Introduction Leda Bultrini 5
Premises
1 Knowledge Management: Where is it Going? Michael Koenig 17
2 Toward a Library Renaissance Olivier Serrat 28
Part 1 Knowledge Management for Library Users
3 Information in the Digital Knowledge Ecosystem - Challenges for the Library of the Future Klaus Ceynowa 47
4 "Yes, We Can", If We Take over Future Tasks! Andreas Degkwitz 55
5 Open Access: A New Dawn for Knowledge Management Ellen Tise Reggie Raju 65
6 Endless Invention, Endless Experiment, Knowledge Alex Byrne 78
7 Inter-connected Network of Knowledge: The NLB journey Siang Hock Kia Yi Chin Liau Ian Ong 87
8 Youth 202 An Experiment in Teen-driven Knowledge Management Rebecca Hope Renard 103
9 Why Special Libraries are the Right Places to Host a Knowledge Management Centre Eva Semertzaki 118
10 Information Outreach and Knowledge Sharing in the United Nations New Approaches Linda Stoddart 133
11 Restructuring the Library for an Enlarged Mission Giuseppe Vitiello 144
12 Selection, Implementation, and Behavioural Considerations for Knowledge-management-tool Adoption Elizabeth Turner Spencer Acadia 156
13 Knowledge Management: Toward Understanding in a Multicultural World Donna Scheeder 170
Part 2 Knowledge Management as a Tool for Changing Library Culture
14 Knowledge Management in Public Libraries Claudia Lux 181
15 Theory in Action Knowledge Management and Intellectual Capital Management at Würzburg Public Library Anja Flicker Thomas M. Paul 190
16 Managing Change in Turbulent Times and Building the Way for Future Success Sandra Shropshire Jenny Semenza Regina Koury 201
17 Applying a Diafogical Approach to Development Discussions Management of Learning as a Catalyst for Change Hannele Näveri-Ranta 214
18 Using Knowledge Management in Building a Culture of Research Liz Walkley Hall 223
19 Managing Research Data as a Transformational Role for Librarians Mary Ellen K. Davis Danuta A. Nitecki 237
20 Knowledge Management Tools and Processes Helping the Birth of a New Library? Héloïse Lecomte 253
21 Knowledge Collaboration in Higher Education Mary Lee Kennedy 263
Contributors 269