Job Readiness for Health Professionals: Soft Skills Strategies for Success / Edition 2

by Elsevier Inc

Overview

Gain an edge in the competitive job market with the tools you need to develop the personal qualities, habits, attitudes, and social graces to work successfully in healthcare settings. Job Readiness for Health Professionals: Soft Skills Strategies for Success, 3^rd Edition provides an easy-to-read, easy-to-follow format that guides you through essential entry-level soft skills, such as how to dress, speak, and collaborate in a highly professional manner.

• UNIQUE! Critical-thinking and problem-solving skills prepare you to self-reflect and analyze situations and ideas to better manage conflict and to quickly and effectively adapt to changes. 
• UNIQUE! Building a professional portfolio, including checklists, a certificate, mock interviews, and keeping resumes up to date teach you to evaluate your skills and accomplishments and to create an effective tool to demonstrate job readiness and advancement.
• UNIQUE! Medical literacy education teaches you to effectively and appropriately use and consume social media and other multimedia formats to network with current and future employers and colleagues. 
• UNIQUE! New videos demonstrating proper interaction with patients in a front office situation provide you with a "real world" experience.
• Behavioral objectives for each skill provide measurable outcomes for you to strive to achieve.
• Work text format with journaling activities and multiple self-reflection activities gives you opportunities to work through skills and turn in assignments to instructors.
• Case studies illustrate the issues involved with each specific skill to enhance your learning.
• Storytelling approach keeps the tone informal and engaging yet powerful and motivating.

• NEW! Coverage of emotional intelligence, interpersonal communication, and soft skills helps you learn how to identify and manage your own emotions, as well as those of others, to improve daily interactions and contribute to a more positive work environment.
• NEW! Reorganized content helps you find key information quickly and easily.

Product Details

ISBN-13:	9780323430265
Publisher:	Elsevier Health Sciences
Publication date:	12/02/2015
Edition description:	Older Edition
Pages:	416
Product dimensions:	8.50(w) x 10.80(h) x 0.60(d)

Table of Contents

1. Who Are You?
Adopting a Positive Mental Attitude
Managing your Time and Organizing your Life
Achieving Honesty and Integrity
Aiming to be Adaptable and Flexible
Striving for Tolerance
Being Dependable
2. NEW! Being a Student
Taking Notes
Improving Test Scores
Preparing For Externship
3. NEW! Finding Your First Job
Your Career in the Health Professions
Beginning the Job Search
Writing Your Resume
The Art of Interviewing
4. Ready for Work
Modeling Business Etiquette
Dressing for Success
Displaying Good Grooming, Personal Hygiene, and Cleanliness
5. Gaining Energy and Reducing Stress
Gaining Energy, Persistence, and Perseverance
Vowing to be Drug-Free and Unimpaired
Managing Stress
6. Being Easy to Deal With
Building Trust
Showing Empathy, Sensitivity, and Caring
7. Dealing with Others
Managing and Resolving Conflict
Dealing with Difficult People
Valuing Multicultural Competence
8. Speaking and Writing Professionally
Speaking Professionally in your Workplace
Writing, Grammar, and Spelling
Professional Phone Technique
9. Interacting Successfully
Listening Actively
Communicating with Special Groups of Clients
Reading and Speaking Body Language
10. Planning for Career Success
Setting Goals and Planning Actions
Following Rules and Regulations
Maintaining Confidentiality and Discretion
Keeping Records
Managing Your Money
11. Enhancing Your Promotability
Thinking Critically
Talking to your Manager or Supervisor
Taking Accountability
Contributing as a Member of the Team
Committing to your Profession
12. Building Personal Emotional Strengths
Building Self-Esteem
Controlling Anxiety
Practicing Patience
Strengthening Resilience
13. Managing Your Emotions
Separating your Work and Personal Problems
Managing Anger and Strong Emotions
Exuding Optimism, Enthusiasm, and Positivity
14. Go Forth and Prosper
Expect Acceptance
Index

What People are Saying About This

From the Publisher

Develop the social and interpersonal skills to work successfully in healthcare settings