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Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
Human Conflict distinguishes between 'effective' and 'ineffective' forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting 'hurt and harm' find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.
1119380998
Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
Human Conflict distinguishes between 'effective' and 'ineffective' forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting 'hurt and harm' find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.
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Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

by David C. Mortensen
Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
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Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

by David C. Mortensen

Overview

Human Conflict distinguishes between 'effective' and 'ineffective' forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting 'hurt and harm' find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.

Product Details

ISBN-13: 9780742527294
Publisher: Rowman & Littlefield Publishers, Inc.
Publication date: 08/31/2005
Pages: 320
Product dimensions: 5.34(w) x 8.66(h) x 0.89(d)

About the Author

C. David Mortensen is professor of communication science at the University of Wisconsin at Madison.

Table of Contents

Chapter 1 Introduction Chapter 2 1 Misconstruction Chapter 3 2 Cognitive Appraisal Chapter 4 3 Value Orientation Chapter 5 4 Personal Identity Chapter 6 5 Argumentation and Advocacy Chapter 7 6 Agreement and Positivity Chapter 8 7 Disagreement and Negativity Chapter 9 8 Understanding and Convergence Chapter 10 9 Misunderstanding and Divergence Chapter 11 10 Repair Mechanisms Chapter 12 References
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