Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting "hurt and harm" find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.
1119380998
Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting "hurt and harm" find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.
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Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

by David C. Mortensen
Human Conflict: Disagreement, Misunderstanding, and Problematic Talk
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Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

Human Conflict: Disagreement, Misunderstanding, and Problematic Talk

by David C. Mortensen

Overview

Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. This well-researched study of miscommunication seeks to identify the basic dynamics at work in encounters that somehow fall short of success in a particularly telling or striking manner. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book then analyzes social constructions that contribute to a wider ability to fashion working agreements and mutual understanding. It also examines a wide spectrum of encounters where pairs reporting "hurt and harm" find themselves mutually engaged in strategic mechanisms of repair, renewal, and restoration. Scholars of conflict study, mediators, and others interested in the cognitive processes behind agreement and understanding will want to read this book.

Product Details

ISBN-13: 9781461704478
Publisher: Rowman & Littlefield Publishers, Inc.
Publication date: 08/25/2005
Sold by: Barnes & Noble
Format: eBook
Pages: 320
File size: 623 KB

About the Author

C. David Mortensen is professor of communication science at the University of Wisconsin at Madison.

Table of Contents

Chapter 1 Introduction
Chapter 2 1 Misconstruction
Chapter 3 2 Cognitive Appraisal
Chapter 4 3 Value Orientation
Chapter 5 4 Personal Identity
Chapter 6 5 Argumentation and Advocacy
Chapter 7 6 Agreement and Positivity
Chapter 8 7 Disagreement and Negativity
Chapter 9 8 Understanding and Convergence
Chapter 10 9 Misunderstanding and Divergence
Chapter 11 10 Repair Mechanisms
Chapter 12 References
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