Design for Six Sigma (Briefcase Books Series) / Edition 1

by Greg Brue, Robert Launsby, Robert G. Launsby

Overview

THE BRIEFCASE BOOKS SERIEs

Now translated into 11 languages!

This reader-friendly, icon-rich series is must reading for all managers at every level

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

DESIGN FOR SIX SIGMA

Six Sigma has revolutionized the ways in which companies meet and beat today's stringent quality expectations. But achieving Six Sigma results first requires Six Sigma building blocks. Design for Six Sigma unveils a systematic methodology for enabling the design of products, services, and processes to meet Six Sigma quality levels.

Designed to be easily read and implemented, this concise Briefcase Book shows managers at all levels how to include Six Sigma at the earliest stages of virtually any manufacturing process. Here are DFSS's techniques for:

• Optimizing the design process to achieve Six Sigma performance
• Integrating Six Sigma from the outset of new product development
• Self-examinations, explanatory sidebars, and chapter-ending checklists

Product Details

ISBN-13:	9780071413763
Publisher:	McGraw Hill LLC
Publication date:	05/19/2003
Series:	Briefcase Books Series
Edition description:	First Edition
Pages:	208
Product dimensions:	5.90(w) x 8.90(h) x 0.50(d)

About the Author

Greg Brue is the CEO of Six Sigma Consultants and a Six Sigma Master Black Belt. Brue and his expert team have successfully applied the Six Sigma methodology to more than 1,000 business and manufacturing processes.

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Table of Contents

	Preface	ix
1.	What Is Design for Six Sigma?	1
	Six Sigma: The Basics	1
	Design for Six Sigma	4
	Design for Six Sigma Defined and Explained	8
	Myths About DFSS	10
	Manager's Checklist for Chapter 1	12
2.	Why Do Design for Six Sigma?	14
	Why New Products and Services Fail	14
	DFSS and the Customer	16
	DFSS and Quality	17
	DFSS and Time	18
	DFSS and the Bottom Line	19
	Competitive Advantages	22
	More Than Just Tools	24
	Manager's Checklist for Chapter 2	26
3.	Core of Design for Six Sigma	28
	The IDOV Method	32
	P--Plan/Prerequisites Phase	33
	I--Identify Phase	39
	D--Design Phase	46
	O--Optimize Phase	49
	V--Verify/Validate Phase	51
	The Basics by Any Name	52
	Manager's Checklist for Chapter 3	53
4.	Design for Six Sigma Metrics	54
	What Should You Measure?	56
	Standards	58
	Question Everything	62
	Measurement Reliability and Validity	64
	Financial Linkage of Metrics and Results	66
	Guidelines for Metrics	66
	Some Statistics	72
	Other Important Factors	78
	Conclusion	78
	Manager's Checklist for Chapter 4	79
5.	People and Resources	81
	Key Players and the DFSS Infrastructure	81
	Executive Leaders	82
	Champion	84
	Master Black Belt	86
	Black Belts	88
	Green Belts	90
	Team Members	92
	Teamwork	94
	Rewards and Recognition	95
	Consultants	97
	On to Implementing	98
	Manager's Checklist for Chapter 5	101
6.	Implementing DFSS Successfully	103
	CEOs and Executive Managers	104
	Executive Managers	106
	Executive Managers and Champions	106
	Champions	108
	Managers	110
	Obstacles	111
	Causes of Failure	112
	Recommendations	115
	Lessons Learned	117
	Manager's Checklist for Chapter 6	119
7.	DFSS Tools, Part 1	120
	Phase-Gate Project Reviews	121
	Benchmarking	123
	Measurement System Analysis	123
	Voice of the Customer (VOC)	125
	Quality Function Deployment (QFD)	127
	DFSS Scorecards	133
	Pugh Concept Selection Technique	134
	Design for X (DFx)	138
	Manager's Checklist for Chapter 7	141
8.	DFSS Tools, Part 2	143
	Failure Modes and Effects Analysis (FMEA)	143
	Anticipatory Failure Determination (AFD)	147
	Poka-Yoke	148
	Process Capability and Performance Studies	149
	Multi-Vari Analysis	152
	Design of Experiments (DOE)	154
	Monte Carlo Simulation	157
	Robust Design: Taguchi Methods	158
	Tolerance Design and Tolerance Analysis	160
	Control Plan	160
	Tools, Tools, and More Tools	161
	Manager's Checklist for Chapter 8	162
9.	How to Sustain Design for Six Sigma	164
	After 99.99966%, What Next?	164
	Keeping the Capability	166
	Keep the Customers in Mind and Involved	166
	Make the Most of What You Know	167
	Vision and Leadership	168
	Infrastructure, Reinforcement, and Control	169
	Organizational Culture	171
	Into Every Area	176
	Expanding DFSS Beyond the Organization	180
	Manager's Checklist for Chapter 9	181
	Index	183