Business Research Methods / Edition 12

by Donald R. Cooper, Pamela S. Schindler

Overview

The Twelfth Edition of Business Research Methods reflects a thoughtful revision of a market standard. Students and professors will find thorough, current coverage of all business research topics presented with a balance of theory and practical application. The authors use managerial decision-making as the theme of Business Research Methods and they provide the content and structure to ensure students' grasp of the business research function. This textbook also encourages and supports the completion of an in-depth business research project, if desired, by the professor.

Product Details

ISBN-13:	9780073521503
Publisher:	McGraw-Hill Higher Education
Publication date:	03/08/2013
Edition description:	List
Pages:	720
Product dimensions:	8.80(w) x 11.00(h) x 1.20(d)
Age Range:	18 Years

About the Author

Teaches research methods, statistics, and organizational behavior in the masters and doctoral programs of public administration and business. Cooper's Ph.D. is from Kent State University. In addition to grants, articles, books, and monographs, he has received several teaching awards, most recently from the College of Architecture, Urban & Public Affairs. Dr. Cooper serves as the managing director of the Cooper Research Group, a consultancy specializing in customer satisfaction, loyalty, defection, and market segmentation research for the electronics and computer industries. Currently, he provides senior management of domestic and global firms with brand, segmentation, and service analysis. Prior to his academic career, Cooper was responsible for executive recruitment at a Fortune 500 and was an U.S. Air Force Captain during four years of active duty.
A winner of the prestigious Leavey Foundation Award in Free Enterprise Education, her institution’s Distinguished Teaching award, and a two-time nominee for the CASE Ohio Teacher of the Year, Schindler has 40 years of experience teaching business research, marketing management, and creative advertising. Creator and long-time Director of Wittenberg's Center for Applied Management, she coordinated the Small Business Institute (SBI) program (winner of the 1996 National Showcase Award for innovation and excellence), as well as the Project Management Assistance program, in which she has guided more than 350 undergraduate students doing experiential research and strategic projects for businesses, not-for-profits, and government agencies. Schindler, professor emeritus of Business Administration at Wittenberg University, mentors research methods and marketing faculty and is a strategic management consultant.
www.linkedin.com/in/pamelaschindler/

Table of Contents

Business Research Methods, 12/e
Part I Introduction to Business Research
Chapter 1 Research in Business
Chapter 2 Ethics in Business Research
Chapter 3 Thinking Like a Researcher
Chapter 4 The Research Process: An Overview
Chapter 5 Clarifying the Research Question through Secondary Data and Exploration
Part II The Design of Business Research
Chapter 6 Research Design: An Overview
Chapter 7 Qualitative Research
Chapter 8 Observation Studies
Chapter 9 Experiments
Chapter 10 Surveys
Part III The Sources and Collection of Data
Chapter 11 Measurement
Chapter 12 Measurement Scales
Chapter 13 Questionnaires and Instruments
Appendix 13a Crafting Effective Measurement Questions
Chapter 14 Sampling
Appendix 14a Determining Sample Size
Part IV Analysis and Presentation of Data
Chapter 15 Data Preparation and Description
Appendix 15a Describing Data Statistically
Chapter 16 Exploring, Displaying, and Examining Data
Chapter 17 Hypothesis Testing
Chapter 18 Measures of Association
Chapter 19 Presenting Insights and Findings: Written Reports
Chapter 20 Presenting Insights and Findings: Oral Presentations
Case Index
Appendices
A Business Research Requests and Proposals (with Sample RFP)
B Focus Group Discussion Guide
C Nonparametric Significance Tests
D Selected Statistical Tables
References
Glossary
Photo Credits
Indexes