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Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Paperback $17.99 $19.99 Current price is $17.99, Original price is $19.99.
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
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Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
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Raving Fans: A Revolutionary…
by Ken Blanchard, Sheldon Bowles
Hardcover $23.39 $25.99 Current price is $23.39, Original price is $25.99.
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
Paperback $19.95
Title: The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company, Author: Ashvin Vaidyanathan
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The Customer Success…
by Ashvin Vaidyanathan, Ruben Rabago
Hardcover $32.00
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
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Hug Your Customers: STILL The…
by Jack Mitchell
Hardcover $23.99 $28.00 Current price is $23.99, Original price is $28.00.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
Paperback $24.99 $28.00 Current price is $24.99, Original price is $28.00.
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
Paperback $13.99 $24.00 Current price is $13.99, Original price is $24.00.
Title: The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers, Author: Robert Solomon
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The Art of Client Service: The…
by Robert Solomon, Ian Schafer (Foreword by)
Hardcover $19.99 $34.00 Current price is $19.99, Original price is $34.00.
Title: The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market, Author: Michael Treacy
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The Discipline of Market…
by Michael Treacy, Fred Wiersema
Paperback $17.99
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover $26.00
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
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People Buy You: The Real…
by Jeb Blount
Explore Series
Hardcover $25.00
Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
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Ignore Your Customers (and…
by Micah Solomon
Paperback $19.99
Title: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Author: Jeffrey J. Fox
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How to Become a Rainmaker: The…
by Jeffrey J. Fox
Hardcover $24.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover $24.99
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover $31.00
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
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Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00

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