Title: Improving Through Benchmarking / Edition 1, Author: Richard Y. Chang
Title: Innovating with Integrity; How Local Heroes Are Transforming American Government, Author: Sandford Borins
Title: Quality Issues in Heritage Visitor Attractions / Edition 1, Author: Ian Yeoman
Title: Globalization and Human Resource Management in the Airline Industry / Edition 2, Author: Jack Eaton
Title: Soft Computing: Techniques in Engineering Sciences / Edition 1, Author: Mangey Ram
Title: Total Quality Management: An Executive Guide to Continuous Improvement / Edition 1, Author: Hubert K. Rampersad
Title: Biotechnology Operations: Principles and Practices, Author: Michael J. Roy
Title: Reflections on Hoshin Planning: Guidance for Leaders and Practitioners / Edition 1, Author: Lisa Boisvert
Title: Total Quality Management and the Schoolaa, Author: Stephen J. Murgatroyd
Title: Business Performance Measurement: Unifying Theory and Integrating Practice / Edition 2, Author: Andy Neely
Title: Customer-Driven Project Management: Building Quality into Project Processes / Edition 2, Author: James H. Saylor
Explore Series
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Title: Applying Total Quality Management To Systems Engineering / Edition 1, Author: Joe Kasser
Title: TQM-based Project Planning / Edition 1, Author: D.L. Kimbler
Title: The Quality Management Sourcebook: An International Guide to Materials and Resources / Edition 1, Author: Christine Avery
Title: Transforming Corporate Performance: Measuring and Managing the Drivers of Business Success, Author: Michael Milgate
Title: Six Sigma: Advanced Tools for Black Belts and Master Black Belts / Edition 1, Author: Loon Ching Tang
Title: Rethinking Performance Measurement: Beyond the Balanced Scorecard / Edition 1, Author: Marshall W. Meyer
Title: Tools for Achieving Total Quality Education / Edition 1, Author: Raymond F. Latta
Title: TQM in Action:A Practical Approach to Continuous Performance Improvement / Edition 1, Author: John Pike
Title: Quality in Education: An Implementation Handbook / Edition 1, Author: Jerry Arcaro

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