TQM in Action:A Practical Approach to Continuous Performance Improvement / Edition 1

by John Pike

Overview

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

Product Details

ISBN-13:	9780412487903
Publisher:	Springer Netherlands
Publication date:	11/18/1993
Edition description:	1993
Pages:	274
Product dimensions:	6.10(w) x 9.25(h) x 0.36(d)