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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Five Most Important Questions You Will Ever Ask About Your Organization / Edition 1, Author: Peter F. Drucker
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The Five Most Important…
by Peter F. Drucker, Frances Hesselbein Leadership Institute
#90 in Series
Paperback from $12.86 $20.00 Current price is $12.86, Original price is $20.00.
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
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The Essential Deming:…
by W. Edwards Deming, Diana Deming Cahill, Joyce Orsini
Hardcover $42.00
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: Environmental Health and Safety Audits / Edition 9, Author: Lawrence B. Cahill
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Environmental Health and…
by Lawrence B. Cahill, Raymond W. Kane
Hardcover $181.00
Title: The Five Most Important Questions You Will Ever Ask About Your Nonprofit Organization / Edition 1, Author: Peter F. Drucker
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The Five Most Important…
by Peter F. Drucker
#100 in Series
Paperback $19.00
Title: What Is Lean Six Sigma? / Edition 1, Author: Michael L. George
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What Is Lean Six Sigma? /…
by Michael L. George, David T. Rowlands, Bill Kastle
Paperback from $12.21 $20.00 Current price is $12.21, Original price is $20.00.
Title: Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies / Edition 2, Author: Stephen George
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Total Quality Management:…
by Stephen George, Arnold Weimerskirch
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Hardcover $63.00
Title: Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition / Edition 3, Author: Mark Graban
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Lean Hospitals: Improving…
by Mark Graban
Paperback $61.99
Title: Schools of Quality / Edition 3, Author: John Jay Bonstingl
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Schools of Quality / Edition 3
by John Jay Bonstingl
Paperback $30.95
Title: TQM in Action:A Practical Approach to Continuous Performance Improvement / Edition 1, Author: John Pike
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TQM in Action:A Practical…
by John Pike
Hardcover $169.99
Title: Quality Auditing / Edition 1, Author: J. Mills
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Quality Auditing / Edition 1
by J. Mills
Hardcover $219.99
Title: Practical Lean Leadership for Health Care Managers: A Guide to Sustainable and Effective Application of Lean Principles / Edition 1, Author: Kjeld H. Aij PhD
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Practical Lean Leadership for…
by Kjeld H. Aij PhD, Bas Lohman
Paperback $44.99
Title: ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard: Increasing the Quality of an Organization's Outputs / Edition 7, Author: David Hoyle
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ISO 9000 Quality Systems…
by David Hoyle
Paperback $94.99
Title: Leading High-Reliability Organizations in Healthcare / Edition 1, Author: Richard Morrow
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Leading High-Reliability…
by Richard Morrow
Hardcover $71.99
Title: Total Quality Management and the Schoolaa, Author: Stephen J. Murgatroyd
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Total Quality Management and…
by Stephen J. Murgatroyd, Murgatroyd
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Paperback $51.98
Title: Total Innovative Management Excellence (TIME): The Future of Innovation / Edition 1, Author: H. James Harrington
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Total Innovative Management…
by H. James Harrington, Frank Voehl
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Hardcover $66.99
Title: Reinventing the Workplace: How Business and Employees Can Both Win, Author: David Levine
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Reinventing the Workplace: How…
by David Levine
Paperback $27.00
Title: International Handbook of Practice-Based Performance Management / Edition 1, Author: Patria de Lancer Julnes
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International Handbook of…
by Patria de Lancer Julnes, Frances Stokes Berry, Maria P. Aristigueta, Kaifeng Yang
Hardcover $195.00
Title: Once Upon a Campus: Lessons for Improving Quality and Productivity in Higher Education / Edition 1, Author: Daniel Seymour
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Once Upon a Campus: Lessons…
by Daniel Seymour
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Paperback $59.00

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