Title: Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone / Edition 5, Author: Stephen Coscia
Title: Customer Service: A Practical Approach / Edition 5, Author: Elaine K. Harris
Title: Customer Service: Career Success Through Customer Loyalty / Edition 5, Author: Paul R. Timm
Title: Customer Surveys for Agency Managers: What Managers Need to Know / Edition 1, Author: Harry P Hatry
Title: Customer Visits: Building a Better Market Focus: Building a Better Market Focus / Edition 3, Author: Edward F. McQuarrie
Title: Debates in Marketing Orientation, Author: Bilgehan Bozkurt
Title: Defusing the Angry Patron: A How-To-Do-It Manual for Librarians / Edition 2, Author: Rhea Joyce Rubin
Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
Title: Designing the Best Call Center for Your Business / Edition 2, Author: Brendan Read
Title: Developing a Market Orientation / Edition 1, Author: Rohit Deshpande
Title: Die Treiber der Customer Experience: So stärken Sie die Kundenbeziehung durch die Gestaltung des Einkaufserlebnisses, Author: Andreas Toth
Title: Digital Economy for Customer Benefit and Business Fairness: Proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / Edition 1, Author: Grisna Anggadwita
Title: E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice / Edition 1, Author: Roland T. Rust
Title: Effective Complaint Management: The Business Case for Customer Satisfaction / Edition 2, Author: Bernd Stauss
Title: Engaging Brands: A Customer-Centric Approach for Superior Experiences / Edition 1, Author: Michela Addis
Title: Enlightened Marketing in Challenging Times: Proceedings of the 2019 AMS World Marketing Congress (WMC), Author: Felipe Pantoja
Title: Essential Tools for Operations Management: Tools, Models and Approaches for Managers and Consultants / Edition 1, Author: Simon Burtonshaw-Gunn
Title: Excellence in Managing Worldwide Customer Relationships / Edition 1, Author: Thomas A. Cook
Title: Experiential Marketing: Consumer Behavior, Customer Experience and The 7Es / Edition 1, Author: Wided Batat
Title: Fasten Your Seatbelt: The Passenger is Flying the Plane / Edition 1, Author: Nawal K. Taneja

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