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Title: Moscow's Muslim Challenge: Soviet Central Asia / Edition 2, Author: Michael Rywkin
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Moscow's Muslim Challenge:…
by Michael Rywkin
Hardcover $130.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
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Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Whose Standards? / Edition 1, Author: Charlotte Williamson
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Whose Standards? / Edition 1
by Charlotte Williamson, Williamson
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Paperback $59.95
Title: Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage / Edition 1, Author: Michael Violano
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Retail Banking Technology:…
by Michael Violano, Shimon-Craig Van Collie
Hardcover $318.95
Title: Service Quality: New Directions in Theory and Practice / Edition 1, Author: Roland T. Rust
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Service Quality: New…
by Roland T. Rust, Richard L. Oliver
Paperback $95.00
Title: Quality Facility Management: A Marketing and Customer Service Approach / Edition 1, Author: Stormy Friday
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Quality Facility Management: A…
by Stormy Friday, David G. Cotts
Hardcover $120.95
Title: The Japanese Main Bank System: Its Relevance for Developing and Transforming Economies, Author: Masahiko Aoki
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The Japanese Main Bank System:…
by Masahiko Aoki, Hugh Patrick
Hardcover $245.00
Title: Total Quality Service: Principles, Practices, and Implementation / Edition 1, Author: D.H. Stamatis
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Total Quality Service:…
by D.H. Stamatis
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Hardcover $180.00
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
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Advances in Services Marketing…
by Teresa A. Swartz, David A. Bowen, Stephen W. Brown
#4 in Series
Hardcover $134.99
Title: Building Brands Directly: Creating Business Value from Customer Relationships, Author: Stewart Pearson
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Building Brands Directly:…
by Stewart Pearson
Hardcover $89.00
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
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Advances in Services Marketing…
by Teresa A. Swartz, David E. Bowen, Stephen W. Brown
#5 in Series
Hardcover $150.99
Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction / Edition 1, Author: Robert B. Woodruff
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Know Your Customer: New…
by Robert B. Woodruff, Sarah F. Gardial
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Paperback from $37.26 $52.95 Current price is $37.26, Original price is $52.95.
Title: Label Writing and Planning: A Guide to Good Customer Communication / Edition 1, Author: Tony Holkham
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Label Writing and Planning: A…
by Tony Holkham
Hardcover $109.99
Title: The Market Value Process: Bridging Customer & Shareholder Value / Edition 1, Author: Alan S. Cleland
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The Market Value Process:…
by Alan S. Cleland, Albert V. Bruno
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Hardcover $55.00
Title: The Retailer's Guide to Loss Prevention and Security / Edition 1, Author: Donald J. Horan
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The Retailer's Guide to Loss…
by Donald J. Horan
Hardcover $150.00
Title: Advances in Services Marketing and Management / Edition 1, Author: Teresa A. Swartz
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Advances in Services Marketing…
by Teresa A. Swartz, David E. Bowen, Stephen W. Brown
#7 in Series
Hardcover $150.99
Title: Managing Patient Expectations: The Art of Finding and Keeping Loyal Patients / Edition 1, Author: Susan Keane Baker
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Managing Patient Expectations:…
by Susan Keane Baker
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Hardcover $83.75
Title: Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers / Edition 1, Author: Stephanie G. Sherman
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Total Customer Satisfaction: A…
by Stephanie G. Sherman, V. Clayton Sherman
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Paperback $109.75
Title: Developing a Market Orientation / Edition 1, Author: Rohit Deshpande
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Developing a Market…
by Rohit Deshpande
Paperback $129.00
Title: Information Masters: Secrets of the Customer Race / Edition 1, Author: John McKean
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Information Masters: Secrets…
by John McKean
Hardcover $75.00

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