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Title: The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue, Author: Robbie Kellman Baxter
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The Membership Economy: Find…
by Robbie Kellman Baxter
eBook $18.99 $25.20 Current price is $18.99, Original price is $25.20.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
eBook $22.49 $29.70 Current price is $22.49, Original price is $29.70.
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
eBook $13.99
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
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The Customer Rules: The 39…
by Lee Cockerell
eBook $10.99
Title: Selling to Big Companies, Author: Jill Konrath
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Selling to Big Companies
by Jill Konrath
eBook $9.95
Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: Joseph Michelli PhD
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When Fish Fly: Lessons for…
by Joseph Michelli PhD, John Yokoyama
eBook $12.99
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
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People Buy You: The Real…
by Jeb Blount
Explore Series
eBook $15.00
Title: Empathy In Action: How to Deliver Great Customer Experiences at Scale, Author: Tony Bates
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Empathy In Action: How to…
by Tony Bates, Natalie Petouhoff
eBook $2.99
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
eBook $14.99
Title: Strategy from the Outside In: Profiting from Customer Value, Author: George S. Day
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Strategy from the Outside In:…
by George S. Day, Christine Moorman
eBook $24.99 $33.30 Current price is $24.99, Original price is $33.30.
Title: Definitive Guide to Social CRM, The: Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits, Author: Barton Goldenberg
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Definitive Guide to Social CRM…
by Barton Goldenberg
Explore Series
eBook $44.99 $59.99 Current price is $44.99, Original price is $59.99.
Title: Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines, Author: Adam Toporek
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Be Your Customer's Hero:…
by Adam Toporek
eBook $6.99
Title: The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results, Author: Brent Adamson
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The Challenger Customer:…
by Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
eBook $13.99
Title: Customer Satisfaction is Worthless, Customer Loyalty is Priceless, Author: Jeffrey Gitomer
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Customer Satisfaction is…
by Jeffrey Gitomer
eBook $9.99
Title: Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers, Author: Noah Fleming
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Dealing with Difficult…
by Noah Fleming, Shawn Veltman, Debra Margles (Foreword by)
eBook $11.99 $15.99 Current price is $11.99, Original price is $15.99.
Title: The Mystery Shopper's Manual (6th Edition), Author: Cathy Stucker
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The Mystery Shopper's Manual…
by Cathy Stucker
eBook $9.99
Title: Cracking the Code to Life Insurance Sales for the Multi Line Agent: 10 Essential Sales Skills to Help You and Your Sales Team Sell Life Insurance, Author: Ray Vendetti
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Cracking the Code to Life…
by Ray Vendetti
eBook $2.99
Title: Customer Empathy: A radical intervention in customer experience management and design, Author: Alex Allwood
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Customer Empathy: A radical…
by Alex Allwood
eBook $9.99 $10.99 Current price is $9.99, Original price is $10.99.
Title: Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life, Author: Dennis Snow
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Lessons From the Mouse: A…
by Dennis Snow
eBook $11.99 $15.95 Current price is $11.99, Original price is $15.95.
Title: The Customer-Base Audit: The First Step on the Journey to Customer Centricity, Author: Peter Fader
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The Customer-Base Audit: The…
by Peter Fader, Bruce G.S. Hardie, Michael Ross
eBook $18.99 $24.99 Current price is $18.99, Original price is $24.99.

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