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Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
eBook $15.49
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
eBook $20.99 $27.99 Current price is $20.99, Original price is $27.99.
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
eBook $17.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition), Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni (With)
Explore Series
eBook $11.99
Title: Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale, Author: Robin Lent
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Selling Luxury: Connect with…
by Robin Lent, Genevieve Tour, Alain-Dominique Perrin (Foreword by)
eBook $19.00
Title: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Author: Jeffrey J. Fox
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How to Become a Rainmaker: The…
by Jeffrey J. Fox
eBook $12.99
Title: The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results, Author: Brent Adamson
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The Challenger Customer:…
by Brent Adamson, Matthew Dixon, Pat Spenner, Nick Toman
eBook $13.99
Title: Customer Experience For Dummies, Author: Roy Barnes
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Customer Experience For…
by Roy Barnes, Bob Kelleher
eBook $16.00
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
eBook $10.99
Title: Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life, Author: Jeff Henderson
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Know What You're FOR: A Growth…
by Jeff Henderson, John C. Maxwell (Foreword by)
eBook $13.99
Title: The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue, Author: Robbie Kellman Baxter
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The Membership Economy: Find…
by Robbie Kellman Baxter
eBook $18.99 $25.20 Current price is $18.99, Original price is $25.20.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
eBook $22.49 $29.70 Current price is $22.49, Original price is $29.70.
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
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The Customer Rules: The 39…
by Lee Cockerell
eBook $14.99
Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: Joseph Michelli PhD
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When Fish Fly: Lessons for…
by Joseph Michelli PhD, John Yokoyama
eBook $12.99
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
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People Buy You: The Real…
by Jeb Blount
Explore Series
eBook $15.00
Title: Strategy from the Outside In (PB), Author: George S. Day
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Strategy from the Outside In…
by George S. Day, Christine Moorman
eBook $24.99 $33.30 Current price is $24.99, Original price is $33.30.
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
eBook $11.99
Title: Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers, Author: Noah Fleming
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Dealing with Difficult…
by Noah Fleming, Shawn Veltman, Debra Margles (Foreword by)
eBook $11.99 $15.99 Current price is $11.99, Original price is $15.99.
Title: Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Author: Rajat Paharia
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Loyalty 3.0: How to…
by Rajat Paharia
eBook $24.49 $32.40 Current price is $24.49, Original price is $32.40.
Title: Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue, Author: Nick Mehta
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Customer Success: How…
by Nick Mehta, Dan Steinman, Lincoln Murphy, Maria Martinez (Foreword by)
eBook $19.00

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