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Title: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System EBOOK, Author: Joseph A. Michelli
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Prescription for Excellence:…
by Joseph A. Michelli
eBook $27.49 $36.00 Current price is $27.49, Original price is $36.00.
Title: When Ladies Go A-Thieving: Middle-Class Shoplifters in the Victorian Department Store, Author: Elaine S. Abelson
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When Ladies Go A-Thieving:…
by Elaine S. Abelson
eBook $27.99 $37.12 Current price is $27.99, Original price is $37.12.
Title: The Innovator's Dilemma with Award-Winning Harvard Business Review Article ?How Will You Measure Your Life?? (2 Items), Author: Clayton M. Christensen
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The Innovator's Dilemma with…
by Clayton M. Christensen
eBook $27.99 $36.99 Current price is $27.99, Original price is $36.99.
Title: On Purpose: Delivering a Branded Customer Experience People Love, Author: Shaun Smith
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On Purpose: Delivering a…
by Shaun Smith, Andy Milligan
eBook $27.99 $34.99 Current price is $27.99, Original price is $34.99.
Title: Social Selling: Techniques to Influence Buyers and Changemakers, Author: Timothy Hughes
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Social Selling: Techniques to…
by Timothy Hughes
eBook $27.99 $34.99 Current price is $27.99, Original price is $34.99.
Title: When Digital Becomes Human: The Transformation of Customer Relationships, Author: Steven Van Belleghem
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When Digital Becomes Human:…
by Steven Van Belleghem
eBook $27.99 $34.99 Current price is $27.99, Original price is $34.99.
Title: Happy Pills in America: From Miltown to Prozac, Author: David Herzberg
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Happy Pills in America: From…
by David Herzberg
eBook $27.99 $37.00 Current price is $27.99, Original price is $37.00.
Title: Beyond the Familiar: Long-Term Growth through Customer Focus and Innovation, Author: Patrick Barwise
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Beyond the Familiar: Long-Term…
by Patrick Barwise, Sean Meehan
eBook $28.00
Title: eMarketing Strategies for the Complex Sale, Author: Ardath Albee
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eMarketing Strategies for the…
by Ardath Albee
eBook $28.49 $37.80 Current price is $28.49, Original price is $37.80.
Title: Reorganize for Resilience: Putting Customers at the Center of Your Business, Author: Ranjay Gulati
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Reorganize for Resilience:…
by Ranjay Gulati
eBook $28.49 $37.99 Current price is $28.49, Original price is $37.99.
Title: Brand Desire: How to Create Consumer Involvement and Inspiration, Author: Nicholas Ind
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Brand Desire: How to Create…
by Nicholas Ind, Oriol Iglesias
eBook $28.49 $37.80 Current price is $28.49, Original price is $37.80.
Title: Service Innovation: How to Go from Customer Needs to Breakthrough Services, Author: Lance Bettencourt
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Service Innovation: How to Go…
by Lance Bettencourt
eBook $28.49 $37.80 Current price is $28.49, Original price is $37.80.
Title: Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints, Author: John Ricketts
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Reaching The Goal: How…
by John Ricketts
Explore Series
eBook $28.49 $37.99 Current price is $28.49, Original price is $37.99.
Title: Humane Capital: How to Create a Management Shift to Transform Performance and Profit, Author: Vlatka Hlupic
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Humane Capital: How to Create…
by Vlatka Hlupic
eBook $29.99 $31.50 Current price is $29.99, Original price is $31.50.
Title: The Social Media Strategist: Build a Successful Program from the Inside Out, Author: Christopher Barger
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The Social Media Strategist:…
by Christopher Barger
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, and Other Leading Brands Make and Keep the Promise That Guarantees Success, Author: Duane Knapp
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The Brand Promise: How Ketel…
by Duane Knapp
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: Winning Secrets To Grow Multi Million Dollar Business Profits, Author: Deon Huff
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Winning Secrets To Grow Multi…
by Deon Huff, Charles Newby
eBook $29.99
Title: The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World, Author: C. Britt Beemer
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The Customer Rules: The 14…
by C. Britt Beemer, Robert L. Shook
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: The Power of Appreciative Inquiry: A Practical Guide to Positive Change, Author: Diana D. Whitney
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The Power of Appreciative…
by Diana D. Whitney, Amanda Trosten-Bloom
Explore Series
eBook $29.99 $39.95 Current price is $29.99, Original price is $39.95.
Title: The Future of Competition: Co-Creating Unique Value With Customers, Author: C. K. Prahalad
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The Future of Competition:…
by C. K. Prahalad, Venkat Ramaswamy
eBook $29.99 $39.95 Current price is $29.99, Original price is $39.95.

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