Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
Title: Toyota Kata Culture: Building Organizational Capability and Mindset through Kata Coaching, Author: Mike Rother
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: Project Management for Humans: Helping People Get Things Done, Author: Brett Harned
Title: Data Integrity and Compliance: A Primer for Medical Product Manufacturers, Author: José Rodríguez-Pérez
eBook $45.49 $60.00 Current price is $45.49, Original price is $60.00.
Title: ISO 9001:2015 in Plain English, Author: Craig Cochran
Title: Taiichi Ohnos Workplace Management: Special 100th Birthday Edition / Edition 1, Author: Taiichi Ohno
Title: 98 Opportunities to Improve Management in Government, Author: Stewart Liff
eBook $27.99 $36.95 Current price is $27.99, Original price is $36.95.
Title: Six Sigma for Sustainability, Author: Tom McCarty
eBook $48.99 $64.80 Current price is $48.99, Original price is $64.80.
Title: Root Cause Analysis: Basic Tools and Techniques, Author: Denise Robitaille
Title: Beyond Business as Usual, Author: Michael Munn
eBook $41.49 $54.95 Current price is $41.49, Original price is $54.95.
Title: Competitive Advantage: Linked Management Systems, Author: Sanford Liebesman
Title: Product Safety Excellence: The Seven Elements Essential for Product Liability Prevention, Author: Timothy A. Pine
eBook $30.49 $40.00 Current price is $30.49, Original price is $40.00.
Title: Total Quality Management and Just-in-Time Purchasing: Their Effects on Performance of Firms Operating in the U.S., Author: Hale Kaynak
Explore Series
eBook $47.99 $63.99 Current price is $47.99, Original price is $63.99.
Title: Customer Care Excellence: How to Create an Effective Customer Focus, Author: Sarah Cook
Title: Managing America's Small Communities: People, Politics, and Performance, Author: David H. Folz
Title: The Management Review Handbook, Author: Denise Robitaille
Title: Total Quality Management: A pictorial guide for managers, Author: John S Oakland
eBook $46.49 $61.99 Current price is $46.49, Original price is $61.99.
Title: ReducedEffort® Changeover: The Lean Way to Quickly Reduce Changeover Downtime, Second Edition, Author: Ron Heiskell
eBook $29.99 $39.99 Current price is $29.99, Original price is $39.99.

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