Title: Listen Up!: How to Tune In to Customers and Turn Down the Noise, Author: Karen Mangia
Title: The Behavioral Advantage: What the Smartest, Most Successful Companies Do Differently to Win in the B2B Arena, Author: Terry Bacon
Title: People Buy You: The Real Secret to what Matters Most in Business, Author: Jeb Blount
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Deploy Empathy: A Practical Guide to Interviewing Customers
by Michele Hansen
Narrated by  Michele Hansen
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Title: Marketing Your Church: Concepts and Strategies, Author: John Considine
Title: Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy / Edition 1, Author: Bill Stinnett
Title: Power Relationships: 26 Irrefutable Laws for Building Extraordinary Relationships, Author: Andrew Sobel
Deploy Empathy: A Practical Guide to Interviewing Customers
by Michele Hansen
Narrated by  Michele Hansen
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Title: Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement, Author: Martin Kihn
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Persuasion: WHAT SCHOOLS DO NOT TEACH US? 100+ SECRETS TO PERSUADE OTHERS
by Eric Lefebvre
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Title: Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers, Author: Aldo Cundari
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Customer Experience For Dummies
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Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
Title: Public Relations For Dummies, Author: Eric Yaverbaum
Title: Give to Get, Author: Jonathan Green
Title: #Resolve To Evolve: How Being Personal About Business Can Help It Grow, Author: Megan Driscoll
Title: Crystallizing Public Opinion, Author: Edward Bernays
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Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
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The Science of Customer Connections: Manage Your Message to Grow Your Business
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
by John Goodman
Narrated by  Mark Smeby
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