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Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
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Raving Fans: A Revolutionary…
by Ken Blanchard, Sheldon Bowles
Hardcover $23.39 $25.99 Current price is $23.39, Original price is $25.99.
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Paperback $17.99 $19.99 Current price is $17.99, Original price is $19.99.
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
Paperback $24.99 $28.00 Current price is $24.99, Original price is $28.00.
Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
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Ignore Your Customers (and…
by Micah Solomon
Paperback $19.99
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
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The Customer Rules: The 39…
by Lee Cockerell
Hardcover $22.49 $25.00 Current price is $22.49, Original price is $25.00.
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
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Hug Your Customers: STILL The…
by Jack Mitchell
Hardcover from $23.99 $28.00 Current price is $23.99, Original price is $28.00.
Title: The Language of Trust: Selling Ideas in a World of Skeptics, Author: Michael Maslansky
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The Language of Trust: Selling…
by Michael Maslansky, Scott West, Gary DeMoss, David Saylor
Paperback from $13.99 $24.00 Current price is $13.99, Original price is $24.00.
Title: The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Author: Todd Duncan
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The 10 Golden Rules of…
by Todd Duncan, Deb Duncan
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Title: Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results, Author: Renee Evenson
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Powerful Phrases for Effective…
by Renee Evenson
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Title: Satisfaction: How Every Great Company Listens to the Voice of the Customer, Author: Chris Denove
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Satisfaction: How Every Great…
by Chris Denove, James Power
Paperback from $24.00
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
Hardcover from $24.00
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
Paperback from $14.95 $16.95 Current price is $14.95, Original price is $16.95.
Title: Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison, Author: Joe Calloway
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Becoming a Category of One:…
by Joe Calloway
Paperback from $19.95
Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
eBook from $17.00
Title: The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers, Author: Robert Solomon
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The Art of Client Service: The…
by Robert Solomon, Ian Schafer (Foreword by)
Hardcover from $19.99 $34.00 Current price is $19.99, Original price is $34.00.
Title: How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients, Author: Jeffrey J. Fox
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How to Become a Rainmaker: The…
by Jeffrey J. Fox
Hardcover from $24.00
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
eBook from $22.49 $29.70 Current price is $22.49, Original price is $29.70.
Title: The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market, Author: Michael Treacy
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The Discipline of Market…
by Michael Treacy, Fred Wiersema
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Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business 
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Customer Magic - The Macquarie…
by Joseph A. Michelli
Narrated by  Joseph A. Michelli
Audiobook (Unabridged) $14.95
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