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Title: Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, Author: Jeb Blount
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Fanatical Prospecting: The…
by Jeb Blount, Mike Weinberg (Foreword by)
Explore Series
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: Raving Fans: A Revolutionary Approach To Customer Service, Author: Ken Blanchard
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Raving Fans: A Revolutionary…
by Ken Blanchard, Sheldon Bowles
Hardcover $23.39 $25.99 Current price is $23.39, Original price is $25.99.
Title: The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, Author: Clayton M. Christensen
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The Innovator's Dilemma: When…
by Clayton M. Christensen
Paperback $24.99 $28.00 Current price is $24.99, Original price is $28.00.
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
#33 in Series
Hardcover $26.00
Title: Setting the Table: The Transforming Power of Hospitality in Business, Author: Danny Meyer
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Setting the Table: The…
by Danny Meyer
Paperback $17.99 $19.99 Current price is $17.99, Original price is $19.99.
Title: Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results, Author: Jack Mitchell
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Hug Your Customers: STILL The…
by Jack Mitchell
Hardcover $23.99 $28.00 Current price is $23.99, Original price is $28.00.
Title: The Service Profit Chain, Author: W. Earl Sasser Jr.
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The Service Profit Chain
by W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
Hardcover $32.50
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Author: Micah Solomon
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Ignore Your Customers (and…
by Micah Solomon
Paperback from $19.99
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Go-Givers Sell More, Author: Bob Burg
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Go-Givers Sell More
by Bob Burg, John David Mann
Hardcover $24.00
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $27.99 $35.00 Current price is $27.99, Original price is $35.00.
Title: The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth, Author: Robert D. Knapp
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The Supernova Advisor:…
by Robert D. Knapp
Hardcover $36.95
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover $25.99 $29.00 Current price is $25.99, Original price is $29.00.
Title: The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg, Author: Todd Duncan
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The 10 Golden Rules of…
by Todd Duncan, Deb Duncan
Explore Series
Hardcover $16.99
Title: The Experience: The 5 Principles of Disney Service and Relationship Excellence, Author: Bruce Loeffler
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The Experience: The 5…
by Bruce Loeffler, Brian Church
Hardcover $28.00
Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: 7L: The Seven Levels of Communication: Go From Relationships to Referrals, Author: Michael J. Maher
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7L: The Seven Levels of…
by Michael J. Maher
Paperback $14.95 $16.95 Current price is $14.95, Original price is $16.95.
Title: The Customer Rules: The 39 Essential Rules for Delivering Sensational Service, Author: Lee Cockerell
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The Customer Rules: The 39…
by Lee Cockerell
Hardcover $22.49 $25.00 Current price is $22.49, Original price is $25.00.
Title: Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet, Author: Shep Hyken
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Amaze Every Customer Every…
by Shep Hyken
Hardcover $24.95

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