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Title: You've Been Framed: How to Reframe Your Wealth Management Business and Renew Client Relationships, Author: Ray Sclafani
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You've Been Framed: How to…
by Ray Sclafani, Mark C. Tibergien (Foreword by)
Hardcover $42.00
Title: X: The Experience When Business Meets Design, Author: Brian Solis
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X: The Experience When…
by Brian Solis
Hardcover $34.00
Title: Would You Do That to Your Mother?: The
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Would You Do That to Your…
by Jeanne Bliss
Hardcover $28.00
Title: Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight, Author: Thomas A. Stewart
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Woo, Wow, and Win: Service…
by Thomas A. Stewart, Patricia O'Connell
Hardcover $29.99
Title: Winning with Data in the Business of Sports: CRM and Analytics, Author: Fiona Green
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Winning with Data in the…
by Fiona Green
Hardcover $44.99
Title: Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees / Edition 1, Author: Wayne C. Burkan
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Wide-Angle Vision: Beat Your…
by Wayne C. Burkan
Hardcover $50.00
Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: John Yokoyama
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When Fish Fly: Lessons for…
by John Yokoyama, Joseph Michelli PhD
Hardcover $32.00
Title: What's the Secret?: To Providing a World-Class Customer Experience, Author: John R. DiJulius III
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What's the Secret?: To…
by John R. DiJulius III
Hardcover $29.95
Title: Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs, Author: Craig Stull
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Tuned In: Uncover the…
by Craig Stull, Phil Myers, David Meerman Scott
Hardcover $27.95
Title: Trust-Based Selling / Edition 1, Author: Charles Green
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Trust-Based Selling / Edition…
by Charles Green
Hardcover $40.00
Title: True Story: How to Combine Story and Action to Transform Your Business, Author: Ty Montague
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True Story: How to Combine…
by Ty Montague
Hardcover $27.00
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover $35.00
Title: The Transformational Consumer: Fuel a Lifelong Love Affair with Your Customers by Helping Them Get Healthier, Wealthier, and Wiser, Author: Tara-Nicholle Nelson
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The Transformational Consumer:…
by Tara-Nicholle Nelson
Hardcover $26.95
Title: The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth, Author: Robert D. Knapp
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The Supernova Advisor:…
by Robert D. Knapp
Hardcover $36.95
Title: The Solution-Centric Organization, Author: Robert Kear
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The Solution-Centric…
by Robert Kear, Keith M. Eades
Hardcover $47.00
Title: The Social Media Strategist: Build a Successful Program from the Inside Out, Author: Christopher Barger
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The Social Media Strategist:…
by Christopher Barger
Hardcover $44.00
Title: The Service Profit Chain, Author: W. Earl Sasser Jr.
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The Service Profit Chain
by W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
Hardcover $32.50
Title: The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success, Author: Brent Keltner
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The Revenue Acceleration…
by Brent Keltner, David Meerman Scott (Introduction)
Hardcover $27.00
Title: The Relationship Revolution: Closing the Customer Promise Gap, Author: Larry Hochman
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The Relationship Revolution:…
by Larry Hochman
Hardcover $31.00
Title: The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First, Author: The Employees of Zappos.Com
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The Power of WOW: How to…
by The Employees of Zappos.Com, Tony Hsieh, Mark Dagostino
Hardcover $29.95

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