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Title: Customer Engineering: Cutting Edge Selling Strategies, Author: David B. Frigstad
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Customer Engineering: Cutting…
by David B. Frigstad
Explore Series
Hardcover $39.95
Title: On Great Service: A Framework for Action, Author: Leonard L. Berry
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On Great Service: A Framework…
by Leonard L. Berry
Hardcover $46.00
Title: The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions / Edition 1, Author: Barbara A. Gutek
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The Dynamics of Service:…
by Barbara A. Gutek
Hardcover $50.00
Title: Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees / Edition 1, Author: Wayne C. Burkan
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Wide-Angle Vision: Beat Your…
by Wayne C. Burkan
Hardcover $50.00
Title: Sales, Marketing, and Continuous Improvement: Six Best Practices to Achieve Revenue Growth and Increase Customer Loyalty / Edition 1, Author: Daniel M. Stowell
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Sales, Marketing, and…
by Daniel M. Stowell
Explore Series
Hardcover $45.00
Title: Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success, Author: Leonard L. Berry
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Discovering the Soul of…
by Leonard L. Berry
Hardcover $30.00
Title: Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System / Edition 1, Author: Michael D. Johnson
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Improving Customer…
by Michael D. Johnson, Anders Gustafsson
#10 in Series
Hardcover $50.00
Title: Customer Equity: Building and Managing Relationships as Valuable Assets, Author: Robert C Blattberg
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Customer Equity: Building and…
by Robert C Blattberg, Gary Getz, Jacquelyn S Thomas
Hardcover $45.00
Title: The Experience: How to Wow Your Customers and Create a Passionate Workplace, Author: Lior Arussy
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The Experience: How to Wow…
by Lior Arussy
Hardcover $36.95
Title: Breakaway: Deliver Value to Your Customers--Fast! / Edition 1, Author: Charles L. Fred
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Breakaway: Deliver Value to…
by Charles L. Fred
Explore Series
Hardcover $38.00
Title: Making Rain: The Secrets of Building Lifelong Client Loyalty, Author: Andrew Sobel
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Making Rain: The Secrets of…
by Andrew Sobel
Hardcover $46.00
Title: When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market, Author: John Yokoyama
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When Fish Fly: Lessons for…
by John Yokoyama, Joseph Michelli PhD
Hardcover $32.00
Title: Simply Better: Winning and Keeping Customers by Delivering What Matters Most, Author: Patrick Barwise
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Simply Better: Winning and…
by Patrick Barwise, Sean Meehan
Hardcover $28.95
Title: The Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from It, Author: Jeffrey J. Fox
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The Dollarization Discipline:…
by Jeffrey J. Fox, Richard C. Gregory
Hardcover $40.00
Title: Passionate and Profitable: Why Customer Strategies Fail and Ten Steps to Do Them Right!, Author: Lior Arussy
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Passionate and Profitable: Why…
by Lior Arussy
Hardcover $31.95
Title: Indispensable: How To Become The Company That Your Customers Can't Live Without, Author: Joe Calloway
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Indispensable: How To Become…
by Joe Calloway
Hardcover $38.00
Title: It's All About Service: How to Lead Your People to Care for Your Customers, Author: Ray Pelletier
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It's All About Service: How to…
by Ray Pelletier
Hardcover $34.00
Title: Trust-Based Selling / Edition 1, Author: Charles Green
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Trust-Based Selling / Edition…
by Charles Green
Hardcover $40.00
Title: Secrets of Great Rainmakers: The Keys to Success and Wealth, Author: Jeffrey J. Fox
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Secrets of Great Rainmakers:…
by Jeffrey J. Fox
Hardcover $34.00
Title: Customising Stakeholder Management Strategies: Concepts for Long-term Business Success, Author: Margit Huber
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Customising Stakeholder…
by Margit Huber (Editor), Martina Pallas (Editor)
Hardcover $49.95

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