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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care, Author: John J. Nance
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Why Hospitals Should Fly: The…
by John J. Nance, David B. Nash, Lucian L. Leape
Paperback from $19.49 $28.00 Current price is $19.49, Original price is $28.00.
Title: The Essential Deming: Leadership Principles From the Father of Quality / Edition 1, Author: W. Edwards Deming
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The Essential Deming:…
by W. Edwards Deming, Diana Deming Cahill, Joyce Orsini
Hardcover $42.00
Title: Hoshin Kanri for Healthcare: Toyota-Style Long-Term Thinking and Strategy Deployment to Unlock Your Organization's True Potential, Author: Gerard A. Berlanga
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Hoshin Kanri for Healthcare:…
by Gerard A. Berlanga, Brock C. Husby, Heather K. Anderson
eBook $41.49 $54.95 Current price is $41.49, Original price is $54.95.
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results / Edition 1, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: Fashion Victims: The Dangers of Dress Past and Present, Author: Alison Matthews David
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Fashion Victims: The Dangers…
by Alison Matthews David
Paperback $32.95
Title: Quality Risk Management in the FDA-Regulated Industry, Author: José Rodríguez-Pérez
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Quality Risk Management in the…
by José Rodríguez-Pérez
eBook $43.99 $58.00 Current price is $43.99, Original price is $58.00.
Title: The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams / Edition 1, Author: Peter S. Pande
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The Six Sigma Way Team…
by Peter S. Pande, Roland R. Cavanagh, Robert P. Neuman
Paperback $46.00
Title: Lean Six Sigma Logistics: Strategic Development to Operational Success, Author: Thomas Goldsby
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Lean Six Sigma Logistics:…
by Thomas Goldsby, Robert Martichenko
Hardcover $49.95
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
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The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
Explore Series
Paperback $32.00
Title: Continuous Integration: Improving Software Quality and Reducing Risk, Author: Paul Duvall
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Continuous Integration:…
by Paul Duvall, Steve Matyas, Andrew Glover
Explore Series
eBook $35.99 $47.99 Current price is $35.99, Original price is $47.99.
Title: Toyota Kata Culture: Building Organizational Capability and Mindset through Kata Coaching, Author: Mike Rother
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Toyota Kata Culture: Building…
by Mike Rother, Gerd Aulinger
eBook $29.99 $39.60 Current price is $29.99, Original price is $39.60.
Title: Six Sigma For Dummies, Author: Craig Gygi
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Six Sigma For Dummies
by Craig Gygi, Bruce Williams, Neil DeCarlo (Editor), Stephen R. Covey (Foreword by)
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Paperback $29.99
Title: Project Management for Humans: Helping People Get Things Done, Author: Brett Harned
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Project Management for Humans:…
by Brett Harned
Paperback $49.99
Title: Data Integrity and Compliance: A Primer for Medical Product Manufacturers, Author: José Rodríguez-Pérez
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Data Integrity and Compliance:…
by José Rodríguez-Pérez
eBook $45.49 $60.00 Current price is $45.49, Original price is $60.00.
Title: ISO 9001:2015 in Plain English, Author: Craig Cochran
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ISO 9001:2015 in Plain English
by Craig Cochran
eBook $34.95
Title: Demand-Driven Inventory Optimization and Replenishment: Creating a More Efficient Supply Chain, Author: Robert A. Davis
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Demand-Driven Inventory…
by Robert A. Davis
Explore Series
Hardcover $49.95
Title: Lean Startup in Large Organizations: Overcoming Resistance to Innovation, Author: James A. Euchner
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Lean Startup in Large…
by James A. Euchner
Paperback $36.99
Title: Taiichi Ohnos Workplace Management: Special 100th Birthday Edition / Edition 1, Author: Taiichi Ohno
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Taiichi Ohnos Workplace…
by Taiichi Ohno
Hardcover $35.00
Title: 98 Opportunities to Improve Management in Government, Author: Stewart Liff
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98 Opportunities to Improve…
by Stewart Liff
eBook $27.99 $36.95 Current price is $27.99, Original price is $36.95.

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