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Title: The Professional Service Firm50, Author: Tom Peters
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The Professional Service…
by Tom Peters
eBook $4.99
Title: Designing Customer Service Processes, Author: Jochen Wirtz
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Designing Customer Service…
by Jochen Wirtz
#6 in Series
eBook $4.95
Title: Managing People for Service Advantage, Author: Jochen Wirtz
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Managing People for Service…
by Jochen Wirtz
#9 in Series
eBook $4.95
Title: Service Quality and Productivity Management, Author: Jochen Wirtz
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Service Quality and…
by Jochen Wirtz
#12 in Series
eBook $4.95
Title: Balancing Capacity and Demand in Service Operations, Author: Jochen Wirtz
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Balancing Capacity and Demand…
by Jochen Wirtz
#7 in Series
eBook $4.95

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