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Title: Service Quality And Productivity Management, Author: Jochen Wirtz
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Service Quality And…
by Jochen Wirtz
#12 in Series
Paperback $9.95
Title: Managing People For Service Advantage, Author: Jochen Wirtz
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Managing People For Service…
by Jochen Wirtz
#9 in Series
Paperback $9.95
Title: Balancing Capacity And Demand In Service Operations, Author: Jochen Wirtz
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Balancing Capacity And Demand…
by Jochen Wirtz
#7 in Series
Paperback $9.95
Title: Imperial College Lectures In Petroleum Engineering, The - Volume 3: Topics In Reservoir Management, Author: Deryck Bond
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Imperial College Lectures In…
by Deryck Bond, Sam Krevor, Ann Muggeridge, David Waldren, Robert W Zimmerman
Hardcover $78.00
Title: Designing Customer Service Processes, Author: Jochen Wirtz
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Designing Customer Service…
by Jochen Wirtz
#6 in Series
Paperback $9.95
Title: Service Quality and Productivity Management, Author: Jochen Wirtz
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Service Quality and…
by Jochen Wirtz
#12 in Series
eBook $4.95
Title: Monopoly Mail: Privatizing the United States Postal Service, Author: Douglas Adie
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Monopoly Mail: Privatizing the…
by Douglas Adie
eBook $44.49 $58.99 Current price is $44.49, Original price is $58.99.
Title: Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams, Second Edition, Author: Gary Santorella
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Lean Culture for the…
by Gary Santorella
eBook $50.49 $66.99 Current price is $50.49, Original price is $66.99.
Title: Managing People for Service Advantage, Author: Jochen Wirtz
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Managing People for Service…
by Jochen Wirtz
#9 in Series
eBook $4.95
Title: Balancing Capacity and Demand in Service Operations, Author: Jochen Wirtz
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Balancing Capacity and Demand…
by Jochen Wirtz
#7 in Series
eBook $4.95
Title: Management and Marketing of Services, Author: Peter Mudie
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Management and Marketing of…
by Peter Mudie, Angela Cottam
Hardcover $240.00
Title: IC LECT PETROLEUM ENG (V3): Volume 3: Topics in Reservoir Management, Author: Ann Muggeridge
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IC LECT PETROLEUM ENG (V3):…
by Ann Muggeridge, Sam Krevor, Robert W Zimmerman, Deryck Bond, David Waldren
eBook $23.49 $31.00 Current price is $23.49, Original price is $31.00.
Title: Questioning the New Public Management, Author: John Chandler
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Questioning the New Public…
by John Chandler, Mike Dent (Editor)
eBook $46.49 $61.99 Current price is $46.49, Original price is $61.99.
Title: Designing Customer Service Processes, Author: Jochen Wirtz
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Designing Customer Service…
by Jochen Wirtz
#6 in Series
eBook $4.95
Title: External Works, Roads and Drainage: A Practical Guide / Edition 1, Author: Phil Pitman
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External Works, Roads and…
by Phil Pitman
Hardcover $240.00
Title: Construction Management / Edition 5, Author: Daniel W. Halpin
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Construction Management /…
by Daniel W. Halpin, Bolivar A. Senior, Gunnar Lucko
Paperback $171.75
Title: Risk and Crisis Communication: Navigating the Tensions between Organizations and the Public, Author: Robert Littlefield
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Risk and Crisis Communication:…
by Robert Littlefield (Editor), Timothy L. Sellnow University of Kentucky (Editor), Laura C. Farrell (Contribution by), Tara B. Freed (Contribution by), Nigel Haarstad (Contribution by)
Paperback $53.99
Title: Financing Construction: Cash Flows and Cash Farming / Edition 1, Author: Russell Kenley
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Financing Construction: Cash…
by Russell Kenley
Hardcover $240.00
Title: Building Design Management / Edition 1, Author: Colin Gray
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Building Design Management /…
by Colin Gray, Will Hughes
Hardcover $220.00
Title: Construction Methods and Planning, Author: J.R. Illingworth
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Construction Methods and…
by J.R. Illingworth
Hardcover $240.00

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