Title: The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation, Author: Donna FLUSS
Title: Consumer Education & Economics, Student Activity Manual / Edition 6, Author: Glencoe
Title: Only at Comic-Con: Hollywood, Fans, and the Limits of Exclusivity, Author: Erin Hanna
Title: The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service, Author: Darryl S. DOANE
Title: Shopping: Material Culture Perspectives, Author: Deborah C. Andrews
Title: Managing Channels of Distribution: The Marketing Executive's Complete Guide, Author: Kenneth ROLNICKI
Title: The Sales Compensation Handbook / Edition 2, Author: Stockton B. COLT