What is your incident management structure? What are the critical applications running? How much would be saved by developing multi-channel contact avenues (i.e., telephone, e-mail, self-service, etc.)? Who will be responsible for paying for the Service Desk software? How quickly can a client expect a response?
This amazing Zoho Desk self-assessment will make you the reliable Zoho Desk domain auditor by revealing just what you need to know to be fluent and ready for any Zoho Desk challenge.
How do I reduce the effort in the Zoho Desk work to be done to get problems solved? How can I ensure that plans of action include every Zoho Desk task and that every Zoho Desk outcome is in place? How will I save time investigating strategic and tactical options and ensuring Zoho Desk costs are low? How can I deliver tailored Zoho Desk advice instantly with structured going-forward plans?
There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Zoho Desk essentials are covered, from every angle: the Zoho Desk self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Zoho Desk outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Zoho Desk practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Zoho Desk are maximized with professional results.
Your purchase includes access details to the Zoho Desk self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Zoho Desk Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
