Table of Contents
Preface 1
Introduction 3
Meet Milt 7
Part I Zero-Time Selling-The Basics
Zero-Time Selling with MILT 13
Do This First, Then Do That 19
Part II The Zero-Time Selling Solutions
Solution #1 Sell with MILT 29
Solution #2 Follow Up 100% of Sales Leads 37
Solution #3 Always Sell with the Sharp End of the Stick 45
Solution #4 Do Everything Now 53
Solution #5 Practice Unconditional Support 63
Solution #6 Provide the Human Touch 71
Solution #7 CRM It 79
Solution #8 Sell Low 87
Solution #9 Start Small 93
Solution #10 Disqualify the Losers 101
Winning Hearts and Minds 109
Part III The Measure of Zero
It's the System, Stupid 121 How Fast Is Zero-Time? 127 The Measure of Zero 131
Part IV Tahing The First Steps IC-ItWerks Converts to Zero-Time Selling 137
The Next Steps Are Yours 155
Appendix 1 Zero-Time Selling and Buying Cycles 163
About the Author 169