Your Consumer Rights

by Angela Clark, Rosy Border

Overview

This book contains advice on your rights as a consumer. If you have ever purchased faulty goods or experienced unsatisfactory service, this book puts you in control of the situation.

Product Details

ISBN-13:	9781135333775
Publisher:	Taylor & Francis
Publication date:	03/04/2013
Sold by:	Barnes & Noble
Format:	eBook
Pages:	152
File size:	341 KB

About the Author

Angela Clark, Rosy Border

Table of Contents

Welcome, Buzzwords, Frequently asked questions (FAQs), 1 Think before you buy, 2 A binding contract, 3 Distance selling, 4 Buying cars, 5 Holidays from hell, 6 Contracts for services, 7 Check the small print, 8 Successful complaining, 9 See you in court, Standard letters, Non-standard letters, Useful contacts, Index