Working with Culture: The Way the Job Gets Done in Public Programs / Edition 1

by Anne Khademian

Overview

In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program's culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.

Product Details

ISBN-13:	9781568026879
Publisher:	SAGE Publications
Publication date:	03/01/2002
Series:	Public Affairs and Policy Administration Series
Edition description:	New Edition
Pages:	140
Product dimensions:	6.00(w) x 8.90(h) x 0.40(d)

About the Author

Anne M. Khademian received a Ph.D. in political science from Washington University in St. Louis and was a research fellow at the Brookings Institution. She has taught political science and public affairs at the University of Wisconsin-Madison and was a visiting associate professor at the University of Michigan. In 2001 she was a visiting senior fellow with the Fox Leadership Program at the University of Pennsylvania. Today she is an independent author and researcher. Her books include The SEC and Capital Market Regulation: The Politics of Expertise (1992) and Checking on Banks: Autonomy and Accountability in Three Federal Agencies (1996).

Editorial Reviews

Drawing on detailed examples from federal, state, and local agencies, Khademian, an independent author and researcher, shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts. The book begins with an overview of the debate between advocates for managing culture and skeptics, then develops a framework focused on the roots of public program culture and the role of cultural roots in understanding program commitments. The author was formerly a visiting senior fellow with the Fox Leadership Program at the University of Pennsylvania. Annotation c. Book News, Inc., Portland, OR (booknews.com)

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