Work from Home: Multi-level Perspectives on the New Normal

by Payal Kumar (Editor), Anirudh Agrawal (Editor), Pawan Budhwar (Editor)

Overview

Covid 19 was a black swan event which led to working from home emerging as the new normal at a global level. As HRM scholars we aim to understand this phenomenon from both an employee and employer perspective, while drawing on the UN’s sustainable development goals (SDGs) which aspire for a fairer and more inclusive world for people and the planet.

At the individual level of analysis there are chapters on conflicts between work and home life, differing levels of motivation, workplace loneliness and the work preferences of introverts and extraverts.

At the organizational level questions are raised about the effects on profitability, organizational resilience, and the ability of organizations to remain innovative. How can employees be managed in terms of mentoring, role modelling and how can they be monitored for purposes of appraisal reviews? Chapters include the romanticization of WFH, a case study of shared leadership in Vienna and WFH amongst start-ups in India.

In this edited book, researchers from the Global North and the Global south answer these questions, while making a seminal contribution to the field of HRM from a work from home perspective. This is an essential read not just for scholars and students of management, but also for those from the domains of psychology and sociology, and also for policy makers. This book has long-term relevance given that recent polls indicate that as a fallout of Covid-19, many employees the world over are showing a preference for a hybrid model of work – partially at the brick-and-mortar office and partially from home.

Product Details

ISBN-13:	9781800716629
Publisher:	Emerald Publishing Limited
Publication date:	12/02/2021
Pages:	264
Product dimensions:	5.98(w) x 9.02(h) x 0.75(d)

About the Author

Payal Kumar is Dean Research & Management Studies, Indian School of Hospitality, India.

Anirudh Agrawal is an Associate Professor, O.P Jindal Global University, India.

Pawan Budhwar is the 50th Anniversary Professor of International HRM and Head of Aston Business School, Birmingham, UK.

Table of Contents

Section I: Individual Perspectives
Chapter 1. The Observed Effects of Mass Virtual Adoption on Job Performance, Work Satisfaction, and Collaboration; Carmine Gibaldi and Ryan T.W. McCreedy
Chapter 2. Towards a Conceptual Model of Work from Home and Workplace Loneliness; Ada T. Cenkci
Chapter 3. The Missing Spark of Digital Channels: Digitalisation and Informal Employee Voice Behaviour; Christina Fuchs and Astrid Reichel
Chapter 4. The Life Integration Framework: Women's Global View on Work-Life and Work From Home; Kerri Cissna, Lene Martin, Margaret J. Weber, and Amanda S. Wickramasinghe
Chapter 5. Working from Home: College Professors’ Perspective; Holly Chiu, William Hampton-Sosa, and Tomas Lopez-Pumarejo
Section II: Organizational Perspectives
Chapter 6. Shared Leadership during the Covid-19 Crisis: A Case Study; Neha Chatwani
Chapter 7. Leveraging the New Work From Home Normal to Promote Women’s Success in Male-Dominated Fields; Seterra D. Burleson, Debra A. Major, and Kristen D. Eggler
Chapter 8. Enhancing Work Engagement in Diverse Employees Via Autonomy: Acknowledging Introversion and Extroversion Workspace Preferences; Devalina Nag
Chapter 9. Remote Work Implications for Organizational Culture; Sumita Raghuram
Chapter 10. A Multilevel Perspective on Norm Formation and Organizational Culture during Times of Uncertainty; Matthew D. Deeg, Andrew Fitzgerald Henck, and Doreen Matthes
Chapter 11. Agent-Scene Romanticization of WFH: Pentadic Criticism of WFH Representations in Popular Culture; Elizabeth Spradley and R. Tyler Spradley
Chapter 12. Work from Home among Start-ups in India: An Institutional Logics Perspective; Anirudh Agrawal, Payal Kumar, Shalaka Sharad Shah, and Pawan Budhwar

Editorial Reviews

With the Covid-19 health pandemic ravaging the global economy, the question of ‘functioning’ and how to achieve this despite adversity could not be more topical. In this thorough compendium of contributions from various business fields, Kumar, Agrawal & Budhwar present a valuable research resource that demonstrates the importance of marrying technological innovation with a philosophy of adaptability to ensure productivity and obviate disruption in times of crisis. Such work is a worthwhile contribution to understanding the new normality and also shaping the inevitable task of ‘building back’ that we are now faced with.

Dr Dominic Thomas-James FRSA

With employees and organizations all struggling with questions regarding when and how to return to the workplace, this volume could not be more timely. The questions raised by working from home are multi-dimensional in nature, ranging from how WFH is likely to impact individual and team productivity, to what it means for information flow and diversity. This volume addresses them all, taking a badly needed, evidence-based, yet real-world approach. Simply put, this volume is a not-to-be-missed resource for managers and researchers wondering about the changes in the nature of work elicited by the COVID pandemic.

Peter Bamberger