The Wonderful World of Customer Service at Disney

by J Jeff Kober

Overview

Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.

Product Details

ISBN-13:	9781628903768
Publisher:	Primedia Elaunch LLC
Publication date:	01/24/2020
Pages:	194
Product dimensions:	5.98(w) x 9.02(h) x 0.41(d)