Winning at Collaboration Commerce

by Heidi Collins, Jose Claudio Terra, Cindy Gordon

Overview

"Real time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent in this field, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes to be a core of their business portfolios. Based on their extensive experience with cutting-edge technology, the authors discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as P&G, Astra Zeneca, SAP, and Microsoft.

Product Details

ISBN-13:	9780750678179
Publisher:	Taylor & Francis
Publication date:	11/08/2005
Pages:	272
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Heidi Collins, Cindy Gordon, José Cláudio Terra

Table of Contents

Part 1 The Fundamentals; Chapter 1 C-Commerce Shift; Chapter 2 C-Commerce Drivers and Benefits; Chapter 3 C-Commerce Framework; Part 2 Making It Happen; Chapter 4 The Governance Dimension; Chapter 5 The Strategy Dimension; Chapter 6 The Process Dimension; Chapter 7 The Information Technology Infrastructure Dimension; Chapter 8 The People Dimension; Chapter 9 The Culture and Change Dimension; Chapter 10 The Measurement Dimension; Part 3 The Implementation Path; Chapter 11 C-Commerce; Chapter 12 C-Commerce Quick Review;