Table of Contents
Foreword Renai Albaugh vii
Introduction xi
Part 1 Purpose Equals People: Turns Out "Soft" Skills Are Pretty Hard 1
Chapter 1 Go for It! 3
Chapter 2 Things Aren't Always As They Seem 15
Chapter 3 Embracing Failure, Failure Can Be Fabulous 25
Part 2 Primary Success Skills 35
Chapter 4 Your Attitude Determines Your Altitude: The Power of Staying Positive 37
Chapter 5 Going for Great with Gratitude 49
Chapter 6 Resilience, Grit, Tenacity: Whatever You Call It, You're Gonna Need It! 57
Chapter 7 Communication Can Be Complex 67
Chapter 8 They May Not Remember What You Said, But They'll Never Forget That You Listened 77
Part 3 Practical Business Success Skills 87
Chapter 9 Taking the Ego Out of Negotiation 89
Chapter 10 Focus Makes You Unique in Today's Scattered World 97
Chapter 11 Collaboration and Delegation: Knowing When to Team Up and Knowing When to Lead! 111
Chapter 12 Margin, Which Is a Fancy Way of Saying "Grace Under Pressure" 123
Chapter 13 Breaking the Mold on Business Travel 135
Part 4 Go Forth and Prosper! 147
Chapter 14 You've Got the Tools, So What's Your Vision? 149
Chapter 15 Circle the Wagons 161
Chapter 16 Write Your Ticket: Because You Can! 171
Chapter 17 Lagniappe: A Little Bit Extra, for You and Those Around You 179
Acknowledgments 187