Wellbeing at Work: How to Build Resilient and Thriving Teams

by Jim Clifton, Jim Harter

Overview

What if the next global crisis is a mental health pandemic?

It is here now.

One-third of Americans have shown signs of clinical anxiety or depression, and the current state of suffering globally has risen significantly.

The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever.

Increasingly, leaders and managers must support mental health and cultivate resilience in employees — not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that.

Coauthored by Gallup’s CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing — career, social, financial, physical and community — and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person’s best possible life: Gallup Net Thriving, which will become the “other stock price” for organizations.

In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency.

Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don’t change the world, who will?

Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.

Product Details

ISBN-13:	9781595622419
Publisher:	Gallup Press
Publication date:	05/04/2021
Pages:	336
Sales rank:	88,018
Product dimensions:	5.40(w) x 8.10(h) x 1.30(d)

About the Author

Jim Clifton is Chairman of Gallup and bestselling author of Born to Build, The Coming Jobs War, Wellbeing at Work and the #1 Wall Street Journal bestseller It’s the Manager. He is the creator of The Gallup Path, a metric-based economic model that shows the role human nature plays in business outcomes. This model is used in performance management systems in more than 500 companies worldwide. His most recent innovation, the Gallup World Poll, is designed to give the world’s 7 billion citizens a voice on virtually all key global issues. Under his leadership, Gallup has expanded from a predominantly U.S.-based company to a worldwide organization with 40 offices in 30 countries and regions.

Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup and bestselling coauthor of Culture Shock, Wellbeing at Work, It’s the Manager, 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements. His research is also featured in the groundbreaking New York Times bestseller, First, Break All the Rules. Dr. Harter has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times, and The Wall Street Journal, and in many prominent academic journals.

Table of Contents

Introduction: The Mood of the World 1

Part 1 What Is Wellbeing? 11

What Is "The Best Possible Life"? 13

Net Thriving: The Other Stock Price 19

The Five Elements of Wellbeing 25

Part 2 Your Workplace's Wellbeing Opportunities 31

Key Points About the Wellbeing Elements 33

Career Wellbeing: You Like What You Do Every Day 37

Social Wellbeing: You Have Meaningful Friendships in Your Life 45

Financial Wellbeing: You Manage Your Money Well 55

Physical Wellbeing: You Have Energy to Get Things Done 63

Community Wellbeing: You Like Where You Live 71

How to Build a Culture of Net Thriving 77

Part 3 Risks to a Net Thriving Culture 85

The Four Risks 87

Risk #1 Employee Mental Health 89

Risk #2 Lack of Clarity and Purpose 95

Risk #3 Overreliance on Policies, Programs and Perks 103

Risk #4 Poorly Skilled Managers 109

Resilient Cultures in a Crisis 113

Part 4 Net Thriving Starts With Career Engagement 121

The Largest Study of Its Kind 123

Adopting Wellbeing Practices 127

My Expectations 131

My Strengths 135

My Development 139

My Opinions 143

My Mission or Purpose 145

Part 5 The Fastest Road to Net Thriving; Play to Strengths 149

Strengths Make Wellbeing Work 151

Appendixes 155

Appendix 1 Strengths Insights and Action Items for the Five Wellbeing Elements 157

Appendix 2 Manager Resource Guide to the Five Elements of Wellbeing 193

Appendix 3 Technical Report: The Research and Development of Gallup's Five Elements of Wellbeing 205

Appendix 4 The Relationship Between Engagement at Work and Organizational Outcomes 225

Appendix 5 References and Notes 291

About Gallup 319

About the Authors 321

Acknowledgements 323