Web-Based Human Resources / Edition 1

by Alfred J. Walker, Steven Fein, Towers Perrin

Overview

Today’s Human Resources function is being transformed by the Web. Web-Based Human Resources shows HR professionals how to use online technologies to offer more services to more employees at a lower cost. It offers concrete tips on which approaches are most effective in small, medium, and large organizations; provides a framework for transforming HR from a support function to one centered on organization-wide productivity and learning; and explains all the key web technologies and trends that are changing the HR function—for the better!

Product Details

ISBN-13:	9780071365154
Publisher:	McGraw Hill LLC
Publication date:	05/21/2001
Pages:	305
Product dimensions:	6.50(w) x 9.40(h) x 1.08(d)

About the Author

Al Walker is a senior fellow at Towers Perrin, one of the world's largest human resources consulting firms. Walker is the Global Thought Leader and leading technologist of the human resource administration group in the Technology Solutions practice at Towers Perrin, which specializes in the application of technology to HR and management functions and examines new organizational models for more effective and efficient HR delivery. The author of over 30 articles on HR-related topics, Walker also serves on the editorial board of several leading HR journals.

Table of Contents

	Preface	vii
	Contributors	xi
	Introduction: How the Web and Other Key Trends Are Changing Human Resources	xiii
Part I	Web-Based HR: What it Looks Like
Chapter 1	Best Practices in HR Technology	1
Chapter 2	Web-Based Employee Self-Service: A Win-Win Proposition for Organizations and Employees	15
Chapter 3	Web-Based Manager Self-Service: Adding Value to the Work	24
Chapter 4	Web-Delivered Employee Benefits: From "Why?" To "Wow!"	36
Chapter 5	Web-Based Recruiting and Staffing	52
Chapter 6	Internet-Age Performance Management: Lessons From High-Performing Organizations	65
Chapter 7	Web-Based Compensation Planning	83
Chapter 8	Technology and Employee Development	96
Chapter 9	Implementing Web-Based Knowledge Management	111
Part II	Designing and Implementing Web-Based HR
Chapter 10	Creating a Business Case for Your Organization's Web-Based HR Initiative	131
Chapter 11	A Framework for Transforming Your HR Function	150
Chapter 12	Planning Your HR Technology Strategy and Web Architecture	173
Chapter 13	Workflow Software: A Key Driver Behind HR Self-Service	195
Chapter 14	HR Service Centers: The Human Element Behind the Technology	212
Chapter 15	How to Implement an HR Service Center: The Technologies and Staff Needed	226
Part III	Other Key Trends and Technologies Changing HR
Chapter 16	HR Outsourcing in the Internet Era	259
Chapter 17	Web-Based HR in an International Setting	277
	Index	295